Quality Manager / Safety Manager

Key Responsibilities

• Oversee all aspects of quality control and assurance for injection molding operations.
• Ensure products meet MILSPEC, UL, and ISO 9001:2015 requirements.
• Own and maintain the Quality Management System (QMS), including procedures, work instructions, audits, and documentation.
• Plan and lead internal and external audits, including customer, ISO, and regulatory audits.
• Perform handson testing, inspections, and inprocess checks to ensure quality standards are maintained.
• Review and approve quality plans, FMEAs, PPAPs, and control plans.
• Drive root cause analysis, corrective/preventive action (CAPA), and nonconformance resolution.
• Track and analyze Key Performance Indicators (KPIs); diagnose substandard metrics and identify predictive trends.
• Manage and record changes to QMS forms and procedures; ensure documentation retention.
• Serve as the primary point of contact for ISO audits and certification processes.
• Investigate product non‐conformances, including material analysis and issuing Corrective Action Requests (CARs).
• Oversee new product setup in Macola ERP, including product definition, BoM, and routing.
• Cover Product Change Requests with affected departments and oversee updates to BoMs, work orders, etc.
• Conduct Documented Internal Audits and Layered Process Audits across departments in preparation for ISO audits.
• Train all new employees on quality assurance programs and initiatives.
• Communicate the Quality Policy across the organization and verify understanding.
• Issue retraining notices, when necessary, based on audit findings or customer complaints.
• Investigate customer complaints in collaboration with relevant departments.
• Serve as the primary liaison for customer quality inquiries and audits.
• Work directly with Sales, Manufacturing, Engineering, and Procurement to address customer requirements and quality expectations.
• Support product development and launch activities by providing quality input and validation.
• Serve as a liaison for quality concerns between the company and customers/suppliers.

Qualifications

• 57 years of quality experience in injection molding or plastics manufacturing.
• Minimum 3 years in a leadership or managerial role in a manufacturing environment.
• Proven experience with ISO 9001:2015, MILSPEC, and UL standards.
• Strong knowledge of quality tools and methodologies: SPC, APQP, CAPA, FMEA, MSA, PPAP, GD&T.
• Handson experience with metrology tools (e.g., calipers, micrometers, CMM, gauges).
• Proficient in Microsoft Office Suite and QMS software.
• Strong analytical, organizational, and interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to thrive in a handson, fastpaced, and teamoriented environment.
• Team‐oriented with a commitment to company goals.
• Willingness to maintain a clean and safe work environment.
• Adherence to company attendance policy.
• ISO 9001:2015 Lead Auditor certification.
• Preferred Education / Experience:
• Associate's or bachelor’s degree in Engineering, Quality, or related technical field.
• Certifications in Lean, Six Sigma, or Quality Engineering (CQE).
• Familiarity with metallurgy or tool manufacturing.