Quality Manager - Mount Union, PA

This role is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

About the role

The Quality Manager will lead and maintain the facility’s Quality Management System to ensure compliance with company, customer, and regulatory requirements. This role provides direct leadership to the quality inspection team while partnering with Operations, Engineering, and site leadership to drive product quality, process discipline, and operational excellence. Demonstrated experience working effectively in a unionized manufacturing environment is required, including collaboration with union employees, supervisors, and plant leadership on quality, training, corrective action, and process compliance matters.

Responsibilities

• Ensure facility compliance with all mandatory quality and product standards and specifications.
• Manage and define responsibilities of QA/QC personnel and assign individual tasks as required.
• Support senior management with implementation of the Quality Policy and Quality Objectives and ensure they are communicated and understood by all employees.
• Work with supervisors and managers on the development of, and training to, facility procedures and work instructions.
• Ensure the training matrix and all employee training records are properly maintained.
• Manage the calibration program for the facility measurement and test equipment.
• Manage facility Internal Audit Process.
• Manage document control activities to ensure compliance is maintained.
• Oversee the Corrective Action and non-conformance processes.
• Manage Third party inspectors, job data packages, and inspection releases as required.
• Oversee the annual Management Review.
• Perform Trend Analysis on NCR’s and CPAR’s.
• Oversee monitoring and measuring equipment calibration programs.
• Participate in Material Review Board activities.
• Perform failure analysis and written reports in response to Quality Action Requests of products.
• Work with plant engineering and production departments in support of continuous improvement activities.
• Administer Management of Change and Risk Assessment activities.
• Support Quality Management System and industry certification related activities, including inter-facility or supplier audits.
• Serve as QA representative on continuous improvement efforts including Quality & Process Team meetings and associated action items and projects.
• Serve as management representative for facility QA/QC related issues and projects.
• Assist in establishing facility metrics that align with Senior Leadership and Global Company objectives.
• Other duties as assigned.

Requirements

• High School/GED (minimum).
• Bachelor of Science degree preferred; may be waived with a minimum of 3 years of QA/QC experience, including at least 1 year in a leadership role.
• Experience working effectively in a unionized manufacturing environment.

Skills

• Experience with reinforced plastics is highly desirable.
• Familiarity with ASME, ASTM, or other industry-related codes and standards.
• Experience working within an ISO 9001-certified Quality Management System (required).
• Experience supporting ISO 9001 audits, management reviews, corrective actions, document control, and continual improvement activities (strongly preferred).
• Blueprint reading and dimensional inspection.
• Basic statistical methods.
• Proficiency in Excel, Word, and PowerPoint.

Location: Mount Union, Pennsylvania