Quality Manager I
About the Role
This high-impact role is ideal for someone who finds satisfaction in balancing people leadership with hands-on quality engineering. You'll lead a team of Quality Technicians while driving quality strategy, problem-solving, continuous improvement, and customer-focused quality initiatives across our stainless-steel manufacturing operation.
- Lead quality performance for the stainless-steel value stream as the primary quality liaison, helping ensure customer satisfaction and operational excellence.
- Coach, develop, and support four quality technicians through mentoring, career development, succession planning, scheduling, workload balancing, and shift-handover communication.
- Partner with Manufacturing, Lean, Engineering, Sales, Materials, Procurement, HR, and Maintenance teams as the plant's key quality subject matter expert.
- Ensure products consistently meet customer requirements by driving adherence to established processes, procedures, and quality standards.
- Lead investigation and resolution of internal nonconformances (NCRs) and external customer complaints, applying Six Sigma tools and root-cause analysis to identify and implement effective solutions.
- Develop, implement, and sustain corrective and preventive action (CAPA) processes that resolve quality concerns and prevent recurrence.
- Maintain and strengthen compliance with ISO 9001:2015 Quality Management System requirements, while leading external audits and supporting product and process audits through completion of follow-up actions.
- Apply engineering and Lean principles to improve manufacturing quality and reliability while supporting APQP initiatives including PFMEA, Control Plans, GR&R, Capability Studies, First Article Inspection (FAI), and ongoing product and process revisions.
Requirements
- Bachelor's degree in Engineering or a related technical field, along with 5+ years of experience in manufacturing and quality functions.
- Experience leading, coaching, or developing others; 2+ years of formal leadership experience is preferred.
- Strong customer and supplier management experience, with the ability to communicate effectively on complex quality issues and escalate appropriately when needed.
- Experience with process management, organizational change, Six Sigma, Lean methodologies, and quality management systems.
Preferred Qualifications
- Quality certifications (CQE, CMQ, CQA).
- ISO 9001:2015 Internal Auditor training.
- Sheet-steel manufacturing experience.
- Certified Welding Inspector (CWI) certification.
About the Company
nVent is a leading global provider of electrical connection and protection solutions. We design, manufacture, market, install, and service high-performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings, and critical processes. Our robust portfolio includes industry-leading brands such as nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF, and TRACHTE.
We encourage and support the philanthropic activities of our employees worldwide through our nVent in Action matching program, providing funds to nonprofit and educational organizations where our employees volunteer or donate money.
Our core values shape our culture and drive us to deliver the best for our employees and customers. We’re known for being innovative and adaptable, dedicated to absolute integrity, focused on the customer first, respectful and team-oriented, optimistic and energizing, and accountable for performance.
Pay
Compensation Range: $89,300.00 - $165,800.00. Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives.
Benefits
- Medical, dental, and vision plans along with flexible spending accounts.
- Short-term and long-term disability benefits, critical illness, accident insurance, and life insurance.
- A 401(k) retirement plan and an employee stock purchase plan — both include a company match.
- Tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, and a well-being program.
- Legal and identity theft protection.