Quality Manager

Quality Metrics

• Reviewing the entire Quality process and identifying which key metrics need to be established in order to improve overall quality.
• Metrics to be measured include scrap, rework, first pass yield, cost of quality, cost of poor quality, and escapes.
• Integrating the Quality Metrics into the company’s new ERP System, ensuring that the system is providing the information needed to fully measure the company’s quality performance.
• Implementing metrics into the organization and gaining buy-in from Managers throughout the company so that each organization will take ownership over their metrics performance.
• Lead training as necessary for all departments to ensure all employees understand how and why metrics are measured.
• Identify areas for improvement and make the necessary changes to ensure improvements are taking place.

Organizational Development

• Manage and motivate the quality team.
• Assess team performance, create individual performance plans, and implement strategic replacements as needed.
• Ensure a high-quality team with greater capacity and increased initiative.
• Supervise personnel and operations with sound operating principles according to company policies and procedures.
• Ensure that any necessary training is provided for the quality team for individuals that need further development.

Maintenance of Certification

• Maintain NADCAP and all other relevant certification registrations with a high level of system compliance.
• Sustain outside audits and recertification audits as required.

Customer Interface

• Develop strong working relationships with counterparts (quality leadership) at customer companies.
• Work diligently to resolve customer issues in a timely manner and improve communication.
• Responsible for maintaining a cost-effective quality system that meets customers’ requirements and other product approvals.
• Provide quality support for customer quality audits, customer source audits, customers’ failure analysis, customer design reviews, and sales visits.
• Act as a liaison with external parties on matters relating to the quality system and product quality.

Company Benefits

• Medical
• Dental
• Vision
• Long term Disability
• Employee Assistance Program
• 401(K)-3% Match
• Holiday Pay

Pay

COMPENSATION RANGE: $90,000 - $110,000