Quality Manager

About the Organization

RENK America is a leading supplier in the defense, marine, and industry sector with superior mobility, propulsion, and drive train solutions. Our tradition is centered on precision-engineered systems for maximum impact, efficiency, and endurance. RENK's ambition is to support each and every one of its customers to exceed standards in harsh conditions and combat situations. RENK America employs over 500 employees at US locations in Muskegon, Michigan; Cincinnati, Ohio; Camby, Indiana; and Roseville, Michigan. RENK America is driven by a sense of pride and purpose in our country and our community.

About the Role

The Quality Manager will lead all Quality Engineering and Quality Assurance activity within the RENK America Marine & Industry plant. This role oversees the implementation and enforcement of quality control systems and processes to ensure products meet both internal standards and external regulatory requirements, maintaining high levels of quality and consistency across all operations.

Responsibilities

• Lead the development and implementation of quality assurance processes to ensure mobility systems meet specified standards.
• Collaborate closely and proactively with Supplier Quality, Operations, Field Service, Engineering, and other RENK organizations to ensure products meet all customer requirements.
• Continuously evaluate and improve production and operational processes to enhance product quality and reduce defects.
• Develop department-level budgets and monitor expenditures to ensure targets are met.
• Ensure all operations comply with industry standards, safety regulations, and legal requirements.
• Lead and manage the Quality Assurance team, providing training, guidance, and support to achieve performance goals.
• Drive product quality metrics and continuous improvement initiatives to reduce defects and enhance product reliability.
• Participate in program/project execution through review of proposals and completion of gate reviews.
• Conduct regular audits and inspections to maintain high quality standards.
• Collaborate with suppliers and vendors to establish quality requirements, monitor performance, and resolve quality-related issues.
• Analyze quality performance metrics, prepare reports, and communicate findings and improvement plans to senior management.
• Investigate customer complaints and feedback, implementing corrective actions as needed to ensure customer satisfaction and minimize quality-related issues.
• Maintain detailed records of quality audits, corrective actions, inspections, and test results, ensuring compliance with internal and external quality documentation requirements.
• Lead the problem resolution process (CAPA—Corrective and Preventive Actions).
• Implement quality control loops and quality gates to reduce scrap, rework, and warranty.
• Establish a structured rework process within a highly regulated environment.

Requirements

• Bachelor's Degree in Quality Management, Engineering, or related field with 6+ years in a Quality Assurance/Quality Management role (required).
• Master's Degree in Quality Management, Engineering, or related field with 4+ years in a Quality Assurance/Quality Management role (preferred).
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Must be able to move freely without accommodation throughout the manufacturing facility.
• Experience meeting Quality Management System requirements—ISO 9001, AS9100, or other equivalent industry standards.
• Experience with lean manufacturing principles (Six Sigma).
• Visual acuity and good reading skills.
• Ability to walk, stand, and sit as required.
• Valid Driver's License for occasional travel.

Skills

• Advanced understanding of non-destructive testing methods and metrology.
• Experience in application of problem-solving methods (e.g., 5-Why, 8D, Ishikawa).
• Basic knowledge of marine classification societies and other relevant standards (e.g., API).
• Extensive knowledge of production processes (e.g., casting, machining) throughout the mechanical engineering industry.

Licenses & Certifications

• Auditor Certification according to ISO 9001 or equivalent.
• Basic knowledge of regulations regarding product liability and safety.

Schedule

Full-Time, Exempt.