Quality Manager - 1st Shift

Job Summary

At GXO, we're committed to delivering exceptional service through a positive work environment that fosters employee happiness and productivity. The Quality Manager position offers a supportive work environment and a comprehensive benefits package, including full health insurance, 401(k), life insurance, disability, and more.

Responsibilities

• Execute the QMS according to documented policies and procedures, meeting the requirements of the ISO9001/AS9100 quality standards
• Work creatively with action owners to provide Root Cause Analysis (RCA) guidance and ensure development of effective Corrective Action Plans (CAP)
• Cultivate productive relationships with customer representatives and manage Corrective Action Requests (CAR)
• Perform audit follow-up activity to verify effectiveness of corrective actions and implementation of preventive actions
• Investigate all facets of facilities operations to troubleshoot processes and make recommended improvements
• Coordinate staff training, ensuring maximum productivity and adherence to regulatory guidelines; ensure that facility/department training status and setup is reviewed at the required frequency, and the training requirements are met in a timely manner
• Schedule, review and follow-up on work instructions with supervisors by designated areas of responsibility
• Coordinate activities for team members, ensuring effective use of productive working hours
• Support plant operations in identifying Lean process improvement opportunities
• Direct and prioritize the activities of the site maintenance technician

Requirements

• 4 years of experience in quality and inventory in a distribution or warehousing environment
• Experience in an AS9100 or ISO environment
• Supervisory experience
• Experience with Microsoft Office, including intermediate to advanced Excel skills

Qualifications

• U.S. person status required due to government program requirements and federal law
• Availability to travel up to 25% of the time if required
• Experience with warehouse management and inventory management software
• Solid time management skills and ability to work well under pressure
• Excellent verbal and written communication skills
• Self-motivation with excellent analytical and math skills

Benefits

• Competitive compensation
• Comprehensive benefits package including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and more

Pay & Schedule

• 1st Shift, Monday-Friday 9:00am-5:30pm (flexible to support a 24/7 operation)

Skills

• Quality and inventory management experience
• AS9100 or ISO experience
• Supervisory experience
• Microsoft Office proficiency, especially Excel
• Customer relationship management
• Root Cause Analysis and Corrective Action Plan development
• Auditing and compliance
• Facilities operations troubleshooting
• Training and development
• Lean process improvement
• Time management and organizational skills
• Communication and interpersonal skills

Benefits

• Full health insurance (medical, dental and vision)
• 401(k)
• Life insurance
• Disability