Quality & Lean Lead

About the role

Körber Technologies, Inc., a leading Sales and Service company supporting the North American tobacco industry, is currently seeking a Quality & Lean Lead to join our team. As a key member of the Operations team, the Lead - Quality & Lean steers all quality-related functions at our manufacturing site in Richmond.

Responsibilities

• Ensure best-in-class customer satisfaction regarding product quality, delivery performance, and collaboration with internal and external stakeholders
• Review, validate, and approve final product quality as well as required certifications
• Lead global problem-solving activities in close collaboration with international partners
• Establish, execute, and continuously improve quality inspections, quality loops, and preventive quality processes across the international production network
• Drive, maintain, and continuously improve the Quality Management System (QMS) and Integrated Management System (IMS) in coordination with global sites
• Ensure compliance with applicable local and international regulations, ISO standards (e.g., ISO 9001, ISO 14001, ISO 45001), and customer-specific requirements, including oversight of audits and inspections
• Promote operational excellence by applying Lean principles, driving continuous improvement initiatives, reducing waste, and monitoring key performance indicators related to quality and efficiency
• Lead, coach, and develop the team while fostering a culture of customer orientation, ownership, collaboration, innovation, and continuous learning, including support of cross-functional and global quality projects

Requirements

• You have a Bachelor’s / Master’s or MBA degree in Engineering, Quality Management, or related field with excellent results
• Minimum 5 years of experience in quality operations and leadership roles within manufacturing, preferably in an international setting
• Strong knowledge of Quality Operations, QMS, IMS, Lean, Six Sigma and regulatory compliance
• Good knowledge of SAP, as well as MS Office tools
• Excellent leadership, communication, and stakeholder management skills in a multinational environment; Trust is key
• Fluent in English; German language would be an advantage

Qualifications

• Competitive salary
• Flexible working hours
• Paid vacation
• Vacation purchase program
• Sick days
• Paid holidays
• 401k Plan with a $1 for $1 match up to 6% of your base income
• Medical, dental, vision insurance plans
• Basic life and disability insurances, both short and long term, paid by employer
• Voluntary life insurance purchase program
• Training and Development Program

Benefits

• Competitive salary
• Flexible working hours
• Paid vacation
• Vacation purchase program
• Sick days
• Paid holidays
• 401k Plan with a $1 for $1 match up to 6% of your base income
• Medical, dental, vision insurance plans
• Basic life and disability insurances, both short and long term, paid by employer
• Voluntary life insurance purchase program
• Training and Development Program

Skills

• Quality Operations
• Lean
• Six Sigma
• Regulatory Compliance
• SAP
• MS Office Tools

Benefits

• Competitive salary
• Flexible working hours
• Paid vacation
• Vacation purchase program
• Sick days
• Paid holidays
• 401k Plan with a $1 for $1 match up to 6% of your base income
• Medical, dental, vision insurance plans
• Basic life and disability insurances, both short and long term, paid by employer
• Voluntary life insurance purchase program
• Training and Development Program

Pay

Competitive salary

Schedule

Flexible working hours