Quality Improvement Specialist

We need to output HTML fragment with sections: About the role? The description includes "Get to know Thompson!" and description of organization. That could be "About the role" or maybe "About the organization". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include sections only when posting has real specific content. We have content about organization (mission, values). Could put under "About the role" or maybe "About the organization". The example headings include "About the role". We'll use that. Responsibilities: list of duties. Requirements: Minimum Qualifications/Requirements. Qualifications: maybe separate? The posting includes "Minimum Qualifications/Requirements:" and also "You’re the right fit..." which is more about fit. Could treat as "Qualifications" or "Skills". We'll include "Requirements" for mandatory qualifications, and maybe "Skills" for preferred/excellent computer skills etc. But we should not create thin sections. Let's see: The posting includes "Minimum Qualifications/Requirements:" with bullet-like sentences. Also "Excellent computer skills..." etc. Those could be part of Requirements. Also "You’re the right fit..." is more about fit, could be omitted or put under "Qualifications"? Might be considered as "Qualifications". But we can combine into Requirements section. Benefits: The posting includes "What does this position offer?" with list of benefits. So we need Benefits section. Pay: The posting includes Starting Pay Range: $56,160-$60,500 Annually. Also later Salary Description same. So we need Pay section. Schedule: Not explicitly mentioned except "Must be able to work in office 2 days per week". That's schedule info. Could be Schedule section. We should not repeat job title as heading. No Job ID. We must remove boilerplate: EEO, AI use notice, etc. Also remove application instructions like "Apply at thompsoncff.org". Also remove duplicated lines. We need to preserve all substantive information. Let's extract content: About Thompson: "Get to know Thompson! Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity." Responsibilities: list after "As a Quality Improvement Specialist you will have the following responsibilities:" then a series of sentences separated by periods. We need to turn each duty into

. Let's list them: - Ensure compliance with Council on Accreditation (COA) standards and preparation for COA surveys to assist the organization in maintaining accreditation status. - Assist with organization-wide policy and procedure updates and distribution. - Development of Performance & Quality Improvement forms for communication across departments. - Develop rapport with stakeholders and assist leadership regarding correspondence, collaboration, tracking and follow up on compliance concerns. - Create and disseminate reports and notices throughout the agency as required. - Serve on CQI sub-committees as assigned. - Attend and facilitate business unit CQI team meetings. - Attend trainings that will enhance professional growth. Such as, Medicaid/MCO, Department of Health and Human Services (DHHS), Department of Social Services(DSS), Child Development and Early Education trainings that are pertinent to job responsibilities. - Conduct regular internal monitoring on assigned programs to monitor compliance. Complete Internal Monitoring tool and Exit Summary report. - Monitoring, oversight and support are provided by conducting audits, conducting follow up and ensuring follow-through on internal and external audits and plans of corrections. - Monitoring of safety & quality, staff supervision, documentation and training effectiveness. Ensuring that agency, state and federal Guidelines are upheld. - Support with preparations and readiness for program specific external audits. - Serve as the Incident Reporting Liaison to managed care organizations contracted with Thompson. - Facilitate Intervention Review Committee meetings to review incident data for applicable business units. - Track and monitor level II and level III incidents that occur. - Assess patterns, environmental factors and or trends that contribute to the increase of restrictive interventions in residential. - Assist with conducting internal investigations of client rights violations within any program and adhering to internal, state and federal guidelines throughout the process. - Other duties as assigned. We need to ensure each is a separate

. Some sentences contain multiple ideas but okay. Requirements: "Minimum Qualifications/Requirements:" then list: - Must have a valid North Carolina Driver License. - Meet any credentialing, licensing and privileging standards as it pertains to the department you are in. - Education requirement for this individual contributor role is a bachelor’s degree. - Must have 3 years’ Behavioral health/Human service experience. - Knowledge of Medicaid standards, NC Managed Care, Continuous Quality Improvement, and regulatory compliance required. - Experience with conducting investigations of grievances and knowledge of Joint Commission accreditation standards preferred. - Excellent computer skills including Microsoft Word, Outlook, PowerPoint and Excel. - Excellent time management, verbal and written communication skills. - Must be able to work in office 2 days per week. Also "You’re the right fit for the Quality Improvement Specialist position if…" includes passion statements, but those are more about fit; could be omitted or placed under "Qualifications". Since we already have Requirements, we could add a "Qualifications" section for those fit statements. But the instruction: prefer a few substantive sections over many thin ones. The fit statements are not hard requirements; they could be omitted as they are fluffy. Might be considered boilerplate? Not exactly boilerplate but could be considered subjective. I'd say we can omit them to keep sections thin. However we need to preserve ALL substantive information; those are substantive? They are about fit, not required. Might be considered substantive but could be omitted? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep them. Where to put? Could be under a section "Qualifications" or "Skills". Since we already have Requirements, we could add a "Qualifications" section for those fit statements. But that would create another section. However we could incorporate them into Requirements as "Preferred qualifications" maybe. But they are not exactly qualifications; they are motivational fit. Could be placed under a section "About the role"? Not ideal. Better to create a section "Qualifications" for those fit statements, and keep Requirements for mandatory. That yields two sections: Requirements and Qualifications. That's okay. Benefits: list from "What does this position offer?": - Starting Pay Range: $56,160-$60,500 Annually (but that's Pay, not Benefits). Actually the benefits list after that: "Fantastic Full-time benefits…3 weeks paid time off (PTO) first year plus 10 paid holidays! Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options 401K Match Education Reimbursement Referral Bonus Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans Paid time off for volunteering in the community Free EAP services Mileage Reimbursement for eligible roles iPhone and Laptop provided for eligible roles Multiple opportunities for growth" We need to separate Pay and Benefits. Pay section: Starting Pay Range: $56,160-$60,500 Annually. Benefits section: list the rest. Schedule: "Must be able to work in office 2 days per week." That's schedule info. Could be Schedule section. We also have "Multiple opportunities for growth" as benefit. Now we need to output HTML fragment with

headings and

• for lists,

  for prose. We must not include or . Just the fragment. Let's structure:

  About the role

  Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida, Tennessee and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity.

  Responsibilities

  • Ensure compliance with Council on Accreditation (COA) standards and preparation for COA surveys to assist the organization in maintaining accreditation status.
  • Assist with organization-wide policy and procedure updates and distribution.
  • Development of Performance & Quality Improvement forms for communication across departments.
  • Develop rapport with stakeholders and assist leadership regarding correspondence, collaboration, tracking and follow up on compliance concerns.
  • Create and disseminate reports and notices throughout the agency as required.
  • Serve on CQI sub-committees as assigned.
  • Attend and facilitate business unit CQI team meetings.
  • Attend trainings that will enhance professional growth. Such as, Medicaid/MCO, Department of Health and Human Services (DHHS), Department of Social Services(DSS), Child Development and Early Education trainings that are pertinent to job responsibilities.
  • Conduct regular internal monitoring on assigned programs to monitor compliance. Complete Internal Monitoring tool and Exit Summary report.
  • Monitoring, oversight and support are provided by conducting audits, conducting follow up and ensuring follow-through on internal and external audits and plans of corrections.
  • Monitoring of safety & quality, staff supervision, documentation and training effectiveness. Ensuring that agency, state and federal Guidelines are upheld.
  • Support with preparations and readiness for program specific external audits.
  • Serve as the Incident Reporting Liaison to managed care organizations contracted with Thompson.
  • Facilitate Intervention Review Committee meetings to review incident data for applicable business units.
  • Track and monitor level II and level III incidents that occur.
  • Assess patterns, environmental factors and or trends that contribute to the increase of restrictive interventions in residential.
  • Assist with conducting internal investigations of client rights violations within any program and adhering to internal, state and federal guidelines throughout the process.
  • Other duties as assigned.

  Requirements

  • Must have a valid North Carolina Driver License.
  • Meet any credentialing, licensing and privileging standards as it pertains to the department you are in.
  • Education requirement for this individual contributor role is a bachelor’s degree.
  • Must have 3 years’ Behavioral health/Human service experience.
  • Knowledge of Medicaid standards, NC Managed Care, Continuous Quality Improvement, and regulatory compliance required.
  • Experience with conducting investigations of grievances and knowledge of Joint Commission accreditation standards preferred.
  • Excellent computer skills including Microsoft Word, Outlook, PowerPoint and Excel.
  • Excellent time management, verbal and written communication skills.

  Qualifications

  You’re the right fit for the Quality Improvement Specialist position if… You have a passion for working with others in a support capacity. You enjoy knowing you’re making an IMPACT on the lives of others. EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you!

  Pay

  Starting Pay Range: $56,160-$60,500 Annually

  Benefits