Quality Improvement Coordinator, Trauma Services

Qualifications

• Bachelor’s degree in nursing (Required)
• 5 or more years’ nursing experience in surgical care, critical care, and/or an emergency department, with increasing responsibility and interest in trauma care (Required)
• RN in the state of Georgia (Required)

Essential Functions

• Demonstrates the ability to impart knowledge to others and promote attitude of teamwork.
• Displays caring and effective communication and rapport with help desk users and co-workers.
• Demonstrate the ability to communicate in a professional manner.
• Communicate effectively with patients, staff, and physicians.
• Hold staff members accountable for communicating professionally.
• Act as a resource person within the department regarding communication skills.
• Establish a strong working relationship between healthcare professionals, family, and patient in order to strengthen clarity.
• Cooperate with other personnel to achieve good employee relations.
• Attend and participate in hospitalists staff meetings.
• Contribute to the smooth operation of the Inpatient Medicine Specialists Department.
• Maintain patient confidentiality.
• Establish and maintain close contact with primary care providers and their nursing staff regarding their inpatients being serviced by Inpatient Medicine Specialists team.
• Analyze and manage reporting of data.
• Complete quality reviews or reports at the direction of the director.
• Identify areas for further investigation and need for further 'drill down' of data.
• Prepare reports to assist with accreditation of various initiatives/recognition programs, such as PCMH, Patient Safety, etc.
• Design and maintain organization-wide quality scorecard.
• Prepare Quality Committee reports including graphs, summary level data on all quality initiatives.
• Maintain appropriate databases and reporting structures/media.
• Effectively communicate with physicians, staff, peers using all mediums.
• Implement applications, tools, and processes that assist clinicians with the management of data in patient care and the provision of health care.
• Research patient data across multiple applications to resolve discrepancies and/or improve workflow.
• Perform other duties as assigned or requested.
• Participate in departmental Quality Improvement projects.
• Develop in-depth knowledge of intradepartment Quality improvement and the projects/indicators utilized to measure.
• Actively participate in collection of data.
• Analyze outcomes, assist director with formulation and implementation revisions of policy and practice to achieve desired goals.
• Participate in assigned Hospital committees/meetings and projects.