Quality Healthcare Data Analyst

Position Summary

The Quality Healthcare Data Analyst is responsible for collecting, analyzing, interpreting, and presenting healthcare quality data to support organizational performance improvement, regulatory compliance, and patient-centered care. This role transforms complex clinical and operational data into meaningful insights that help leadership identify trends, improve outcomes, ensure compliance, and drive strategic decision-making. The Quality Healthcare Data Analyst collaborates with clinical, operational, and administrative teams to evaluate healthcare quality measures, identify opportunities for improvement, and recommend evidence-based solutions that enhance patient safety, operational efficiency, and overall organizational performance.

Data Analysis & Reporting

• Collect, validate, analyze, and interpret healthcare quality and operational data.
• Develop reports, dashboards, and scorecards to monitor organizational performance.
• Analyze trends, patterns, and performance indicators to identify opportunities for improvement.
• Prepare executive summaries and presentations for leadership and quality committees.
• Monitor key performance indicators (KPIs) and quality benchmarks.

Quality Improvement

• Evaluate quality measures and identify gaps in performance.
• Recommend process improvements based on data findings.
• Collaborate with department leaders to develop action plans for quality improvement initiatives.
• Monitor the effectiveness of improvement strategies and report outcomes.
• Participate in continuous quality improvement (CQI) projects.

Compliance & Regulatory Support

• Support compliance with federal, state, and organizational quality standards.
• Assist with regulatory reporting requirements.
• Monitor performance related to healthcare quality measures and accreditation standards.
• Ensure data integrity, accuracy, and confidentiality in accordance with HIPAA and organizational policies.

Performance Evaluation

• Identify trends related to patient outcomes, operational performance, patient satisfaction, and compliance.
• Compare organizational performance against internal goals and industry benchmarks.
• Recognize opportunities to reduce errors, improve workflows, and enhance patient care.
• Evaluate root causes of performance gaps and recommend corrective actions.

Collaboration

• Work closely with clinical staff, operations, compliance, finance, and leadership.
• Translate complex data into meaningful information for non-technical audiences.
• Facilitate discussions around quality metrics and organizational performance.
• Provide data support for quality committees and leadership meetings.

Knowledge, Skills & Abilities

The ideal candidate will demonstrate the ability to:

• Analyze healthcare quality data and identify meaningful trends.
• Interpret data to support informed decision-making.
• Explain complex data in a clear and understandable manner.
• Identify missing or incomplete data that may impact reporting accuracy.
• Recognize opportunities for quality improvement and process enhancement.
• Evaluate the effectiveness of current workflows and recommend improvements.
• Understand healthcare quality measures and performance indicators.
• Apply critical thinking and problem-solving skills.
• Work collaboratively across multiple departments.
• Maintain confidentiality and comply with HIPAA regulations.
• Communicate findings effectively through written reports and presentations.
• Utilize Microsoft Excel and data visualization tools to create dashboards and reports.

Preferred Knowledge

• Healthcare quality improvement methodologies (PDSA, Lean, Six Sigma)
• UDS reporting
• Clinical quality measures (CQMs)
• HEDIS
• CMS quality programs
• HRSA performance measures
• Risk management
• Healthcare compliance
• Electronic Health Records (eClinicalWorks, Epic, Cerner, etc.)
• Microsoft Excel (advanced)
• Power BI or Tableau
• SQL (preferred)

Education

• Bachelor's degree in one of the following: Healthcare Administration, Public Health, Health Information Management, Data Analytics, Business Administration, Nursing (preferred but not required), Statistics, or related field.

Experience

• Two (2) years of experience in healthcare quality improvement, healthcare analytics, data analysis, performance improvement, or a related field preferred.
• Experience working in an FQHC, hospital, clinic, or healthcare organization preferred.

Physical Demands

• Requires prolonged periods of sitting and working at a computer workstation.
• Requires the ability to use a computer, keyboard, mouse, telephone, and other standard office equipment.
• Requires the ability to review, analyze, and interpret detailed reports, data sets, charts, and documentation.
• Requires visual acuity to read electronic screens, reports, spreadsheets, and written materials.
• Requires the ability to communicate effectively through verbal and written communication.
• May require occasional standing, walking, bending, reaching, or moving throughout an office or healthcare environment.
• May require occasional travel between clinic locations, meetings, training sessions, or organizational events.
• Must be able to maintain focus and accuracy while managing multiple priorities and deadlines.

Work Environment

• Work is primarily performed in a professional healthcare office, clinic, or administrative environment.
• The position requires regular interaction with clinical, operational, administrative, and leadership teams.
• The employee may work independently as well as collaboratively in cross-functional teams.
• The role involves working with confidential healthcare information and requires strict adherence to HIPAA, privacy, and organizational security standards.
• The position may involve exposure to a healthcare setting where patients, visitors, and clinical activities are present.
• Work may require managing multiple projects, responding to changing priorities, and meeting established deadlines.
• The employee must demonstrate professionalism, discretion, and attention to detail when handling sensitive information.