Quality Engineering Lead

E-470 Public Highway Authority is seeking a strategic, hands-on Quality Engineering Lead to champion quality assurance excellence, testing automation, and system reliability across our core transit and tolling platforms. In this high-impact role, you will lead quality engineering standards for critical, high-throughput systems—including our API integrations, mobile applications, and automated tolling pipelines.If you are passionate about building robust testing frameworks, driving observability, and leading high-performing engineering teams in a fast-paced public sector environment, we want to hear from you. Lead Quality Strategy: Define, implement, and scale end-to-end testing strategies, frameworks, and quality gates across all software development lifecycles (SDLC).Drive Test Automation: Champion test automation initiatives (utilizing modern frameworks like Playwright and API testing tools) to accelerate release velocity while ensuring zero-defect production deployments.Observability & Telemetry: Partner with software and data engineering teams to establish deep system observability, performance metrics, real-time telemetry dashboards, and anomaly detection.Cross-Functional Collaboration: Work closely with product managers, developers, and external agency partners (such as DMV and GAS integrations) to validate data flows, system interoperability, and high-stakes data migrations.Mentorship & Team Leadership: Mentor QA and software engineers, foster a culture of quality-first thinking, and establish automated quality metrics and testing standards across the engineering organization.Risk & Compliance Management: Oversee pre-production testing readiness, validation protocols, and rigorous regression testing for critical public infrastructure rollouts (e.g., mobile app launches and interoperability programs). Experience:6+ years of experience in software quality engineering2+ years in a lead, senior, or management capacity overseeing complex distributed systems, APIs, or high-volume transaction platformsTechnical Proficiency:Deep expertise in modern test automation frameworks (e.g., Playwright, Selenium, RestAssured).Strong background in building and utilizing observability tools, telemetry, and monitoring platforms (e.g., Dynatrace, Splunk, Prometheus/Grafana).Familiarity with CI/CD pipelines (GitHub Actions, GitLab CI) and feature flag management.Analytical Mindset: Proven track record of analyzing complex data validation challenges, managing pre-prod to prod data validation, and turning raw telemetry into actionable engineering improvements.Communication: Exceptional stakeholder management and communication skills, with the ability to bridge technical details to executive summaries and align cross-functional teams. Bachelor’s degree in Computer Science, Software Engineering, a related technical field, or equivalent practical experience.