Quality Engineer Intern

About the role

The Quality Engineer Intern is responsible for controlling and monitoring quality to ensure that Resistoflex products are produced in accordance with customer specifications, industry standards, and regulatory requirements. The role involves developing, implementing, and improving system controls while working cross‑functionally with Engineering, Operations, Suppliers, and Customers. The intern will apply advanced concepts, practices, and procedures to exceed expectations for end users, lead or support quality improvement initiatives per IATF 16949‑2016, and guide the production team on issue resolution.

Responsibilities

• Coordinate a prioritized approach to developing, implementing, and sustaining process control plans for manufacturing and transactional processes in the value stream.
• Develop, implement, and maintain analyses of both internal and external quality escapes.
• Drive improvements using the Crane Business System by identifying improvement opportunities.
• Utilize “5‑Why” root‑cause analysis and other structured problem‑solving tools to diagnose and resolve external and internal quality escapes and rework.
• Implement immediate containment actions and process‑based preventative measures to ensure critical quality issues do not reoccur.
• Understand key drivers and implement appropriate process‑improvement actions to reduce Cost of Poor Quality year over year.
• Apply special process quality control methods (e.g., painting, welding, heat‑treating) and ensure critical process variable controls and internal auditing requirements are met.
• Interpret engineering drawings or formulas and collaborate with management or engineering staff to determine quality and reliability standards.
• Record test data and report it through written reports or computer transmissions internally and externally.
• Assist the Quality Assurance Manager with third‑party inspections and audits.
• Review customer specifications and quality plans, communicating issues and concerns as appropriate.
• Liaise with customers’ auditors, ensuring execution of corrective actions and compliance with customer specifications.
• Assist manufacturing in resolving technical problems by interpreting standards and procedures.
• Evaluate system and product quality through quality audits to maintain an outstanding plant‑wide quality system.
• Complete required external classes within one year of assignment.
• Perform calibration of measuring equipment and conduct Gage R&R studies to ensure measurement system accuracy.
• Evaluate, report, and assign corrective action on returned materials from customers.
• Perform duties in any inspection area as required.
• Use required safety equipment (eye safety glasses, hearing protection, safety shoes, and other PPE) and follow safety protocols.
• Be flexible to work overtime and weekends on occasion.
• Lift up to 25 lb and travel approximately 5 % to customer and supplier sites for development and problem‑solving.
• Participate in quality improvements per IATF 16949‑2016, completing toll gates for DFMEA, PFMEA, Control Plan, MSA, and process capability studies for in‑house processes.
• Ensure consistent compliance with relevant standards such as ISO 9001‑2015, PED 2014/68/EU, API Spec Q1, API 6D, etc., and drive continual improvement.

Requirements

• In progress toward a B.A. or B.S. degree in Quality, Chemical, Mechanical Engineering, or a related field.
• Knowledge and application of advanced concepts, practices, and procedures for assigned products or programs.
• Demonstrated ability to plan and accomplish goals based on experience and judgment.
• Proven structured problem‑solving experience (Six Sigma or similar).
• Basic statistical skills; familiarity with statistical software (e.g., Minitab) is helpful.
• Exceptional verbal and written communication skills.
• Ability to establish and maintain effective working relationships with internal staff and external professionals.
• Proficiency in Excel and other Microsoft Office applications.
• Strong background in ISO 9001, IATF 16949, and other related quality standards.
• Extensive knowledge of machining, fabrication, and assembly operations.

Preferred qualifications

• Exposure to lean manufacturing, Six Sigma, and 5S practices.
• Minimum of 5 years’ experience in a quality systems control position in a manufacturing environment, with a record of driving significant improvements in quality metrics.
• ASQ‑CQE Quality Engineer Certification.
• Proficiency in Minitab and advanced data analysis, statistics, and applied mathematics.
• Demonstrated ability to understand process and product specifications.
• Basic understanding of industrial assembly, fabrication, and machining processes.