Quality Engineer III

About the role

Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing. Serve as a liaison between Jabil and customers or suppliers on quality-related matters while driving continuous improvement, supporting quality initiatives, and ensuring customer satisfaction.

Responsibilities

• Provide leadership and initiative to the Quality Services organization through continuous improvement projects.
• Interface with manufacturing areas and support groups to ensure departmental objectives are achieved.
• Investigate identified quality issues and drive resolution activities.
• Develop and maintain Quality Assurance plans and process routings that reflect intended and actual manufacturing activities.
• Support all quoting activities through participation in initial process design, development, and implementation phases.
• Evaluate and support inspection processes through inspection aids and instruction guidelines.
• Support training programs through the development and implementation of specialized training sessions for applicable functions.
• Conduct periodic reviews and maintenance of documentation files and develop systems for document storage and accessibility.
• Review supplier and customer discrepancies and coordinate corrective and preventative action efforts.
• Provide trend analysis of defects occurring internally, at suppliers, and at customer locations.
• Participate in vendor survey activities as applicable.
• Drive proactive supplier engagement and support supplier process improvement initiatives.
• Interface with all departments regarding policies and procedures.
• Monitor departmental activities and provide technical and logistical guidance to quality engineering personnel as needed.
• Provide technical support to customers on quality-related matters.
• Support corrective action efforts utilizing SPC data and corrective action tracking systems.
• Create and implement meetings, procedures, and team-building initiatives to strengthen corrective and preventative action programs.
• Serve as the liaison between Jabil and customers or suppliers regarding quality concerns.
• Participate in periodic Quality Business Reviews for assigned workcells.
• Strengthen and improve technical support within the quality organization.
• May perform other duties and responsibilities as assigned.

Requirements

• Education: Bachelor’s degree required. Or an equivalent combination of education and experience.
• Experience: Minimum of five years of related experience in Quality Engineering, Manufacturing Engineering, or a related technical field.
• Demonstrated experience supporting quality systems and manufacturing operations.
• Demonstrated NPI (New Product Introduction) experience preferred.
• Experience in the Defense and Aerospace industry strongly preferred.
• Experience with circuit card assemblies (CCAs) preferred.
• U.S. Citizenship required for site‑specific security clearance.

Qualifications

• Experience in Aerospace and Defense manufacturing environments.
• Experience supporting Circuit Card Assembly (CCA) manufacturing.
• Experience conducting RCCA investigations using methodologies such as 8D, 5 Whys, Fishbone, or similar tools.
• Knowledge of IPC standards, AS9100, ISO 9001, or other applicable quality management systems.
• Experience supporting customer audits, supplier quality initiatives, and Quality Business Reviews.
• Experience with New Product Introduction (NPI), process validation, and manufacturing quality planning.
• Lean Manufacturing and Six Sigma experience preferred.

Skills

• Strong Root Cause Corrective Action (RCCA) knowledge and experience.
• Familiarity with quality control tools and techniques, including statistical analysis, process control, and Failure Mode and Effects Analysis (FMEA).
• Knowledge of Quality Assurance systems, corrective action methodologies, and continuous improvement principles.
• Ability to investigate quality issues and implement effective corrective and preventative actions.
• Experience utilizing Statistical Process Control (SPC) data to identify trends and drive improvements.
• Ability to analyze quality data and provide meaningful trend analysis and recommendations.
• Ability to collaborate effectively with manufacturing, engineering, suppliers, customers, and cross‑functional teams.
• Excellent verbal and written communication skills.
• Ability to effectively communicate technical information to all levels of the organization.
• Ability to maintain documentation systems and ensure compliance with quality requirements.
• Working knowledge of supplier quality and customer quality management processes.
• Ability to lead continuous improvement activities and drive quality‑focused initiatives.

Benefits

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K Match