Quality Engineer II
Plug Power · Concord, MA · 2 days ago
Quality Assurance$79k–$119k/yrFull-time
Core Duties And Responsibilities
- Ensures compliance to all Regulatory (Local, Federal, International), Corporate, and Plant standards.
- Work to thoroughly understand Plug Power’s projects including but not limited to relevant codes & standards, hydrogen production technology, customer site requirements, troubleshooting history, design limitations, and optimal system performance targets.
- With support from internal and external expertise, develop, implement and maintain a certified QMS to ISO 9001:2015.
- Support Production Part Approval Process (PPAP) and Part Submission Warrant (PSW) preparation.
- Work with Manufacturing and Engineering teams to develop and revise effective procedures that comply with ISO 9001:2015 QMS requirements while maintaining lean operations.
- Provide training and support to operations personnel in all aspects of quality.
- Review user documentation to ensure that required warnings, labels and symbols are properly documented as required by standards.
- Support Engineering FMEA initiatives with collection of KPI data on critical design features.
- Participate in complaint investigations, failure analysis of returned products, and issues resulting in a stop ship/stop production; document findings, provide reports and analysis; apply root cause analyses using 5Why, Fishbone diagrams etc.; drive implementation of solutions to prevent recurrence of root causes.
- Execute and document supplier non-conformance reports Supplier Corrective Actions (SCARs) and Corrective and Preventative Actions (CAPAs).
- Develop inspection plans for incoming material, ensuring parts are inspected per AQL.
- Work cross functionally with Engineering to evaluate and improve inspection processes and tooling designs through data analysis and feedback loops, aiming for enhanced productivity and quality assurance.
- Ensure appropriate critical characteristics (per latest Plug procedure EN-0010) cascade in the Process Monitoring Forms as needed to enable compliance to safety, performance and durability product targets.
- Ensure Production Equipment and Tooling are maintained in the Calibration program. Ensure tooling and equipment is scheduled for calibration at defined intervals. Ensure calibration records are properly maintained.
- Monitor, communicate and improve key Quality KPI’s, DPPM and waste.
- Support in complaint investigations, failure analysis of returned products, and issues resulting in a stop ship/stop production; document findings, provide reports and analysis; apply root cause analyses using 5Why, Fishbone diagrams etc.; drive implementation of solutions to prevent recurrence of root causes.
- Develop and lead in-process inspection capabilities.
- Lead Material Review Board discussions, determining product dispositions for nonconforming material.
- Work directly with Quality and Engineering team members to develop and qualify inspection, monitoring, and verification methods.
- Conduct rigorous Continuous Improvement activities to prevent recurrence of non-conformances during assembly.
- Perform internal audit activities to ensure compliance to QMS requirements.
- Build relationships and engage in regular communications with cross-functional colleagues.
- Represent Plug Power in a professional manner at all times and in all interactions.
- Perform all other duties as assigned.
Education And Experience
- BS in Engineering or a STEM related discipline
- 3-5 years’ experience working in Engineering
- Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook
- Experience with ISO 9001:2015 or ISO13485 and other recognized international quality system standards
- Knowledge of engineering change process
- Strong verbal and written communication skills
- Demonstrated analytical abilities with strong attention to detail
- Ability to manage multiple projects concurrently
- Ability to read and interpret engineering diagrams
- Ability to role model high standards of professionalism with an uncompromising dedication to quality design & documentation and operational safety
- Knowledge of quality system methodologies including 8D, Lean, 5 Why’s, Pareto Analysis, Six Sigma, 8-D
- Knowledge with implementation Statistical Process Controls, applying Failure Modes Effects Analysis (FMEA), Production Part Approval Process (PPAP) and root cause analysis are a plus
- Strong problem-solving skills
- Strong organizational skills
- Project management skills
- Attention to detail
- Travel as needed to accomplish program objectives
Pay
Estimated Base Salary Range $79,200.00 - $118,800.00