Quality Engineer II

Main Functions

The Quality Engineer plays a key role in ensuring our customers are satisfied with our products and services by driving continuous improvement with stakeholders through the entire process to enhance quality for our customers. This candidate will develop standardized procedures to ensure consistent quality performance; design control plans; FMEA; apply statistical tools, root cause analysis, problem-solving techniques and identify opportunities for process improvement; champion Corrective and Preventative Action (CA/PA) program; participate as an internal auditor and prepare appropriate documentation to enhance consistency and training efforts.

The Quality Engineer will lead the site’s ISO 9001 certification in 2026. The Quality Engineer defines, interprets, and classifies quality characteristics for new and existing products, processes, and services. Interprets the results of evaluations and tests used to verify and validate the design of products, processes, and services.

The role requires strong technical understanding of PCB and flex circuit manufacturing processes including SMT, ENIG, DIG, Cupric etch, and DES. This individual will work hands-on with the inspection team, QC Manager, and QA Engineer to investigate, resolve, and prevent quality issues.

Typical Duties

• Prepare, document, and communicate quality procedures and required to all employees
• Analyze and report findings of customer returns (RMA) and internal rejections (NCR)
• Issues Follow-up and verify the effectiveness of Corrective and Preventive Actions
• Manage relationships with customers, suppliers and internal Fralock personnel for quality-related issues.
• Perform the audit of suppliers as deemed necessary.
• Conduct technical/statistical studies (PPAP, SPC, FMEA, MSA, First Article Reports, etc.)
• Perform/ support IQ, OQ, and PQ validations for processes and new equipment
• Certify compliance of parts to RoHS and REACH directives

Experience Requirements

• Min 5 years with a bachelor’s degree
• 8 to 10 years without a bachelor’s degree
• Working knowledge of ISO 9001 and AS9102 standards
• Strong GD&T skills
• Able to read and interpret technical drawings
• MS Office user daily (Excel, PowerPoint, Word)
• Excellent communication and presentation skills both oral and written
• Root cause analysis and problem-solving expertise (5 Whys, Fishbone, 8D).
• Knowledge of Minitab, expertise in Excel, SPC, and other data analysis tools.

Preferred Skills

• Leverage Lean Manufacturing
• Experience utilizing Minitab
• Experience utilizing GD&T
• Six Sigma
• RoHS and REACH
• ASQ Certified Quality Engineer
• Experience in aerospace, semiconductor, medical and automotive industry