Quality Engineer II

Who Are We?
FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years of experience, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. Headquartered in Commerce, California, FDH has operations across the Americas, EMEA, and APAC.

About the role

At FDH Aero, we understand that the strength of our brand comes from our people. We invest in driven, diverse, and experienced professionals who are naturally curious, courageous, and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first.

Responsibilities

• Establish and communicate facility audits to include internal, customer, and 3rd registrar audits
• Establish and maintain the organization’s audit guidelines
• Facilitate audit activities with 3rd party auditors, customers, and internal team members to include pre-briefings, kick off, and debriefings
• Document audit findings and observations using corrective actions and ensure team members complete required actions
• Establish clear criteria to measure supplier performance and recommend the appropriate actions for suppliers that excel (skip lot), or fall short (corrective actions, audits etc)
• Communicate with vendors as needed to improve performance, resolve issues and support internal teams
• Work with cross-functional teams to determine primary issues for customers, and primary reason for returns with suppliers to drive improvement and increase performance
• Prioritize actions using methodologies including Voice of Customer (VOC), Measurement Systems Assessment (MSA), Failure Mode Analysis (FMEA), Cause and Effect (C&E), and Control Parameter Management (CPM)
• Utilize appropriate quality analysis tools to review the quality processes to drive improvement and ensure continued compliance with customer requirements, specifications, and quality performance expectations
• Schedule and track Inspection and Quality activities to achieve maximum effectiveness and efficiency
• Ensure a high level of internal and external customer service by investigating and correcting customer issues and complaints
• Regularly report customer and supplier quality metrics such as First Time Quality performance and internal / external defect rates
• Contribute to team effort by working cross functionally to deliver the desired results for the business
• Perform other duties as assigned

Qualifications & Skills

• Bachelor's degree in Aerospace Engineering, Manufacturing, Mechanical, Industrial, Structural, Systems, or related field from an Accredited Institution
• 3-5 Years in distribution, manufacturing, or Supply Chain Experience
• Working in Aerospace quality systems preferred
• Ability to understand and interpret engineering technical data, such as manufacturing or part drawings, to provide guidance to cross-functional teams
• Significant experience working directly with customers and suppliers
• Excellent written and verbal communication skills, as well as strong problem solving, organizational, project management and decision-making skills
• Knowledge of aerospace quality standards
• Ability to process and effectively communicate information using MS 365 Suite of tools (i.e., PowerPoint, Excel, and Word)

Special Requirements

• U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required
• ITAR requirement 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee.

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.