Quality Engineer II

About the role

The Quality Engineer designs, installs, and evaluates Quality Assurance (QA) process sampling systems, procedures, and statistical techniques. Designs or specifies inspection and testing mechanisms and equipment. Analyzes production and service limitations and standards. Monitors manufacturing process, fabrication, inspection, test and shipping activities. Recommends revision of specifications. Forms or helps form QA policies and procedures and conducts training on QA concepts and tools. Interfaces with all other engineering functions in Benchmark and with customers and suppliers on quality-related issues.

Responsibilities

• Assists with an analysis of routine contract requirements to determine what quality characteristics are to be controlled; manufacturing, inspection, test equipment required; special controls of special processes; and special skills needed to ensure their proper application.
• Validates SPC limits and controls.
• Audits process to ensure proper use and corrective action when out-of-control limit is reached.
• Reviews the contract data item descriptions and requirements and assist with establishing the necessary controls to ensure compliance.
• Creates control plans that align to customer, product, regulatory and sector requirements.
• Participates in pilot runs and preproduction runs; Assist with a basic analysis of results.
• Reviews production and manufacturing specification processes to ensure conformance to drawings specifications and contract requirements.
• Participates in the generation and review of various types of specification, drawings and Acceptance Test Procedures.
• Performs, when applicable, measurement capability and correlation studies to ensure continual adequacy and capability.
• Makes recommendations for review of any requirements needed to ensure product quality.
• Evaluates capability of manufacturing processes to meet quality requirements.
• May recommend adjustments for process condition to Methods Department and/or adjustment of production specifications to Production Engineering to create an economical and compatible relationship between processes and the products.
• Participates in design reviews to ensure designs permit and facilitate productivity, repeatability and inspectability, and that related quality considerations are obtained in order to ensure product quality.
• Participates in Engineering evaluations and Change Control Boards to ensure design and proposed changes are within the scope of contract definitions and requirements.
• Generates and reviews various types of specification, drawings and Acceptance Test Procedures to ensure that they contain sufficient quality requirements and comply with contract requirements.
• Prepares quality program plans defining the responsibility and authority of all functions necessary to comply with provisions of all specifications and contract requirements.
• Provides technical assistance in the preparation of workmanship standards, instructions and inspection criteria.
• Resolves fabrication, test and inspections problems.
• Aids in the establishment of formats for the collection of inspection data.
• Reviews procurement documents to ensure that all provisions necessary for the suppliers to achieve control of the quality of the product being procured are included; Make recommendations for review of any requirements needed to ensure product quality, as necessary.
• Reviews test reports and information furnished by suppliers in support of materials being supplied.
• Participates in special testing to ensure that units or assemblies are compatible to system end use requirements.
• Analyzes reported defects and failures; Review discrepancies and may approve dispositions and corrective action.
• May participate as an active member of the MRB Board in the Receiving, Inspections and Production areas.
• Participates in the timely investigation, disposition and corrective actions to prevent recurrence of non-conforming materials, processes and products; Follow up for completion and measurement of effectiveness.
• Takes corrective action to assist in the solution of measurement problems, as required, with guidance from senior engineering.
• Assists in coordinating activities of manufacturing and test with Program Quality Assurance, Production Control, Production Engineering, Inspection and various internal and external laboratories.
• Meets and discusses problems relative to the production cycle.
• Makes recommendations for review of any requirements needed to ensure product quality.
• Performs inspection and testing on preproduction equipment to ensure compliance with drawings, specifications and contract requirements prior to submittal for customer acceptance.
• Participates in the verification (First Article Configuration Inspection) of hardware versus drawing/specifications and coordinate this effort with customer personnel.
• Reviews procurement documents to ensure that all provisions necessary for the suppliers to achieve control of the quality of the product being procured are included; Add any requirements necessary to ensure product quality.
• Prepares reports and corrective action documentation in answer to Customer inquiries or complaints regarding inspection, test and production activities; May/may not present material directly to customers.
• Performs the planning, in-process inspection, progress reviews, validation and certification of routine technical manuals required by the contract.
• Maintains state-of-the-art knowledge by keeping abreast of new QA techniques and methods by contacts with other industries, current publications and advanced education and membership in professional societies/organizations.

Qualifications

• Excellent written and verbal communication skills.
• Effective interpersonal skills.
• Effective multitasking skills and the ability to take on additional responsibilities as required.
• Effective organization and prioritization skills.
• Demonstrate high attention to detail.
• Demonstrate ability to work with diverse groups.
• Show discretion, confidentiality, independent judgment and professionalism.
• Ability to work with minimal supervision and guidance, exercising discretion and independent judgment.
• Understand and use continuous improvement tools.
• Strong customer service and client focus.
• Working knowledge of productivity tools, including Microsoft Office products and WebEx conferencing software.
• 4 year Engineering or Technical degree preferred or equivalent combination of education and experience as approved by executive management.
• Proven ability to complete projects in a timely manner.
• Ability to support a 24/7 global business operation as required.
• Ability to work individually or in teams.
• Understand and ability to use metrics and continuous improvement tools (e.g. Defect per Million Opportunities (DPMO), First Pass Yield (FPY), Defects per Million (DPM), Six Sigma, Failure Modes and Effects Analysis (FMEA), etc).
• Supports internal, corporate, notified body, FDA, customer and other audits.
• 5+ years of electronics manufacturing experience; Familiarity with advanced technologies and applications; Accredited certification preferred; Master of advanced technologies and applications; Able to travel up to 10% of the time, including day and overnight as required.