Quality Engineer II

What We Offer

Flexible time off policy
401K Company match (up to 4% - dollar for dollar)
Professional development, training, and tuition reimbursement programs
Excellent medical, dental, vision, and life insurance policy options
Opportunities for career advancement with an industry-leading company!

Quality Engineer Role

The Quality Engineer drives systematic defect elimination and strengthens product, process, and quality-system controls. This role uses data, statistical methods, structured problem solving, and cross-functional leadership to reduce variation, prevent recurrence, improve customer satisfaction, and deliver measurable improvements in quality, yield, productivity, and Cost of Poor Quality.

Responsibilities

• Defect reduction: Analyze defect, scrap, rework, yield, customer complaint, and process data. Lead investigations using DMAIC, Shainin Red X/FACTUAL, 8D, 5 Why, Fishbone, and other structured problem-solving methods.
• Corrective action: Manage containment, root cause analysis, corrective and preventive actions, effectiveness verification, and lessons learned through closure.
• SPC and capability: Develop and maintain control charts, sampling plans, reaction plans, and process capability studies including Cp, Cpk, Pp, and Ppk.
• Measurement systems: Evaluate, maintain, and improve manufacturing measurement systems through Gage R&R, bias, linearity, stability, resolution, and measurement agreement studies to ensure reliable process monitoring and product-acceptance decisions.
• Process controls and risk: Assess and mitigate product and process quality risks. Develop and align process flows, PFMEAs, control plans, work instructions, inspection methods, acceptance criteria, and escalation plans.
• Customer and supplier quality: Lead customer complaint investigations, communicate technical findings, support supplier corrective actions, and trend recurring concerns.
• Quality systems and audits: Support ISO 9001 and applicable customer or industry requirements. Perform process-based internal audits, support external audits, and close findings with objective evidence.
• New product industrialization: Support new product industrialization, as required, including process qualification, validation, capability assessment, and production readiness.
• Continuous improvement: Lead cross-functional projects to improve safety, quality, delivery, cost, capacity, and productivity. Quantify and validate project benefits, including reductions in Cost of Poor Quality.
• Quality reporting: Track, analyze, and prepare reports for internal quality performance metrics to identify trends, communicate risks, and prioritize improvement opportunities. Ensure the accuracy, consistency, and traceability of reported quality data.
• Training and leadership: Coach operators, technicians, engineers, and support teams in structured problem solving, defect prevention, statistical methods, and quality-system practices.
• Safety: Adhere to and promote the environmental, health & safety policies of AFL.

Qualifications

• Bachelor's degree in Mechanical, Industrial, Manufacturing, Quality, Electrical, Chemical Engineering, or a related technical field.
• Minimum 5 years of manufacturing, quality, process engineering, or continuous improvement experience.
• Demonstrated leadership of cross-functional defect reduction, root cause, corrective-action, or process-improvement projects.
• Practical experience with structured problem solving, SPC, capability analysis, MSA, PFMEA, control plans, and process-based auditing.
• Working knowledge of ISO 9001 or another applicable quality management system.
• Strong statistical, graphical, written, verbal, facilitation, and presentation skills.

Preferred Qualifications

• Six Sigma Green Belt, Shainin Journeyman, or comparable certification.
• Hands-on experience with Minitab, Excel, Power BI, Power Query, SQL, or Red X Tracker.
• Experience with ERP and MES platforms such as Oracle or Plex.
• Familiarity with IATF 16949, AS9100, APQP, PPAP, supplier quality, or automated inspection systems.