Quality Engineer I

Quality Engineer

The Quality Engineer plays a crucial role in ensuring that Libbey products consistently meet the highest quality standards. This position involves partnering with suppliers and internal teams to drive quality excellence throughout the supply chain.

• Establish and maintain quality standards
• Manage product specifications
• Ensure quality documentation is accurate, current, and accessible
• Assist with qualification of new sourced items
• Aid in R&D efforts to improve product quality or processes
• Report on testing and qualification results through written and oral presentations
• Verify current and potential sourced product claims for marketing
• Review and update QAPs (Quality Assurance Plans)
• Review PSI (Pre-Shipment Inspection) reports for accuracy and completeness
• Review and update PSS (Product Specification Sheets)
• Respond to customer questions and complaints professionally
• Investigate and drive resolution to reports of product nonconformities for internal and external customers
• Validate product quality through lab testing such as thermal shock, impact and chip resistance, and durability tests
• Support all product channels
• Coordinate corrective and preventative action responses, activities, and follow up
• Perform gauge reliability and repeatability studies as required
• Stay up to date with relevant compliance and testing standards (such as ASTM) for various product categories and communicate with suppliers and customers when appropriate tests are recommended
• Assist in the development and implementation of a global Quality Management System
• Perform other duties as assigned

Requirements & Qualifications

• Bachelor’s degree in a technical field (Engineering, Sciences, Ceramics, Quality, etc.) OR associate degree in a technical field with at least 6 years of Quality or Ceramics Engineer experience
• 2 years of engineering or lab test experience within a manufacturing industry preferred
• Experience in various aspects of quality (corporate, laboratory, operations, supplier, product development and launch, customer satisfaction)
• Strong verbal presentation and clear concise written communication skills appropriate to the audience
• Proficiency with MS Office
• Experience working with engineering and operations on cross-functional projects, facilitating process improvements, ability to streamline/develop and roll-out new processes or product launches preferred
• Demonstrated use of structured problem-solving skills, Six Sigma/Lean preferred
• Proficient in blueprint reading and GD & T with a working understanding of measurement methods, layout inspection (CMM), gage calibration and industry standards for inspection and testing preferred

Compensation & Benefits

Competitive salary commensurate with experience.

Libbey offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Travel

Up to 10% travel, with at least part being international.

Equal Opportunity Employer

Libbey is an Equal Employment Opportunity (“EEO”) Employer. We are committed to an inclusive workplace, free of harassment and discrimination.