Quality Engineer I

About the Role

Develops quality standards through assessment and protocols for the quality management system and maintains charting performance targets and statutory and regulatory systems. Determines and resolves quality-related problems in coordination with production supervisors.

Responsibilities

• Apply principles and techniques for developing, building, and organizing teams, and leading quality initiatives.
• Apply cost of quality concepts, including quality cost categories, data collection, reporting, etc.
• Evaluate cost of quality and interpret results.
• Perform failure analysis on return product resulting in corrective actions to preclude occurrence.
• Assist production teams in analyzing and problem-solving across the company.
• Define, apply, and analyze the results of customer relation measures such as quality ratings, customer returns, and complaints.
• Define, select, and apply qualification, certification, evaluation, ratings, and performance improvement methodologies.
• Define, apply, and analyze the results of customer satisfaction measures such as customer complaints, RMAs, etc.
• Identify and integrate the common elements such as design control, process control, quality costs, auditing, and procedures.
• Identify the content and applicability of ASQ and ISO quality standards.
• Identify, define, and classify quality characteristics, including seriousness classification of defects.
• Identify and apply the concepts and techniques of various types of quality audits such as product, process, system, registration, certification, management, and compliance.
• Perform internal audit, process audit, and production audits as per pre-defined schedule.
• Participate in internal and external quality audits.
• Identify sources of design input such as customer needs, regulatory requirements, etc.
• Identify and apply common elements of the contract review process.
• Review all customer contracts with respect to flow-down of customer requirements.
• Select, construct, apply, and interpret flowcharts, Pareto charts, and cause and effect diagrams.
• Select, apply, and interpret control charts, check sheets, scatter diagrams, and histograms.
• Support first run hardware actions including inspection plans and conformity.
• Establish and maintain Net Inspect, SPC, and Control Plans.
• Seek and document lean process improvement ideas for the department.
• Basic inspection knowledge for investigation purposes.
• Collect data for use in posting production metrics and supplier performance.
• Monitor supplier-related defects and issue root cause and corrective actions to improve supplier performance.

Requirements

• Bachelor’s degree in engineering, Quality Assurance, or a related technical field (Mechanical, Aerospace, Industrial preferred).
• ASQ Certified Quality Engineer (CQE) or similar certification is highly desirable.
• Knowledge of aerospace standards such as AS9100, ISO 9001, and FAA/EASA regulations.
• 2-4 years of experience in manufacturing quality in aerospace or a regulated industry.

Skills

Language Skills

• Strong command of the English language, both written and spoken.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Skilled in writing reports, business correspondence, and procedural manuals.
• Capable of addressing inquiries from customers, regulatory agencies, and internal stakeholders.
• Comfortable presenting information and responding to questions from managers, employees, and the public.

Math Skills

• Proficient in applying mathematical concepts such as probability, statistics, geometry, and trigonometry.
• Able to use fractions, percentages, ratios, and proportions for practical applications.

Reasoning Skills

• Ability to define problems, collect data, establish facts, perform analysis, and draw valid conclusions.
• Capable of interpreting an extensive variety of technical instructions in mathematical and/or diagram form and dealing with several abstract and concrete variables.

Computer/Office Skills

• Microsoft Access.
• Good understanding of ERP systems.
• Microsoft Office – Excel, Word, PowerPoint, and Access.
• Advanced Blueprint Reading.
• Kaizen, PDSA, Continuous Improvement models.
• CQA/CQE certification (preferred).

Technical/Soft Skills

• Proficiency in quality tools: Root Cause Analysis (RCA), 8D, FMEA, PPAP, APQP, and SPC.
• Experience with First Article Inspection (FAI) and supplier audits.
• Familiarity with GD&T, engineering drawings, and manufacturing processes.
• Strong understanding of corrective and preventive action (CAPA) system.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Detail-oriented with a proactive mindset.
• Ability to travel to supplier sites as needed.

Physical Demands and Work Environment

Physical Demands

• Frequent activities: Sitting, typing, handling objects, talking/hearing, lifting/pushing/pulling up to 10 lbs.
• Occasional activities: Standing, walking, lifting/pushing/pulling up to 25 lbs.
• Rare activities: Climbing/balancing, reaching, stooping, kneeling, crouching, lifting/pushing/pulling up to 50+ lbs.

Vision Requirements

• Frequent: Close vision and computer monitor use.
• Occasional: Color vision and ability to adjust focus.
• Rare: Distance vision, peripheral vision, depth perception.

Work Environment

• Frequent exposure: Quiet noise.
• Occasional exposure: Mechanical parts, fumes, airborne particles, toxic chemicals, moderate-to-loud noise levels.
• Rare exposure: High places, outdoor weather, electrical shock, vibration, very quiet noise, and very loud noise.

About Crissair, Inc.

Since 1954, Crissair has manufactured high-quality precision components for nearly every airframe manufacturer and major subcontractor in the industry for both military and commercial aircraft. Crissair’s primary objective is designing, developing, and manufacturing superior quality hydraulic, fuel, and pneumatic system components of all complexity levels. Strict design specifications and rigorous quality criteria are the essential factors in Crissair’s success. Our deep knowledge and understanding of our markets and customers' industries allow us to adapt and deliver quality relevant products and services. This experience, together with our commitment to a customer-centric culture, is the reason why many of the world's largest companies turn to Crissair as a partner on everything from day-to-day operations to some of the most challenging aerospace projects around the world.

Pay

Actual base salary offered to the selected applicant will be based on their work location, qualifications, job-related skills, relevant education, and training experience. Base salary range: Minimum $83,000 - Maximum $100,000 depending on experience.

Benefits

• Medical (PPO or HMO), Dental, and Vision Insurance.
• Healthcare Flexible Spending Account or Health Savings Account.
• 401(k) Retirement Plan with company match.
• Stock Purchase Plan with company match.
• Company Paid Basic Life Insurance.
• Paid Time Off, Sick Leave, Bereavement Leave, Paid Jury Duty & Holidays.
• Parental & Caregiver Leave.
• Professional Education Assistance Program.
• Employee Assistance Program.
• Employee Appreciation Incentives (Birthdays, Service Awards, etc.).
• PPE Reimbursement.