Quality Engineer I

About the Role

The Quality Engineer I develops, performs, and coordinates test efforts according to prescribed project priorities. This role requires strong deductive reasoning, extreme attention to detail, persistence, and patience. The candidate will develop an intimate knowledge of the existing application environment and evaluate and test new or modified environments/programs to verify functionality according to user requirements and established production guidelines. The role also involves understanding interfacing applications, test environments, and Testing Services tools and methodologies.

Responsibilities

• Develop the test case execution plan, oversee test case execution, manage issues, and report metrics.
• Perform assigned testing per the Test Plan, document, and report results.
• Execute regression tests for revised applications.
• Maintain records of all application testing; prepare reports summarizing testing results.
• Collaborate with developers and users to optimize testing, defect isolation, and defect tracking.
• Review functional and technical documentation to identify requirements for test plans, test cases, and test scripts.
• Create, modify, and execute precise manual test cases aligned with business requirements for new application functionality.
• Submit, track, and validate defects in a tracking system.
• Participate in after-hours deployments and quality assurance testing efforts to validate production environment updates.
• Provide regular status updates to manager and project manager, updating tasks and task estimates as necessary.
• Perform other duties as assigned.

Requirements

• Bachelor's degree, preferably IT related.
• 1-2 years’ experience as a software tester with emphasis on writing test plans and test scripts.
• 1 year of experience with web-enabling technologies, including web enterprise servers, web programming languages, SQL databases, and exposure to client/server development.
• Experience with end-to-end software system testing.
• Basic understanding of software processing.
• Strong analytical and problem management skills to resolve issues in testing environments.
• Ability to multi-task across a wide range of test environments and projects.
• Prior experience participating in large, complex technology projects.
• Ability to formulate a test strategy based on technical specification documents and business requirements.
• Overtime required on an as-needed basis.
• Availability to work various shifts, extended hours, and provide on-call support as required.

Preferred Qualifications

• Exposure to .NET technologies, web services, stored procedures, and middle-tier applications.
• Understanding of or experience with virtual environments.
• 2-3 years of prior testing experience or banking experience in Retail Banking, Telephone Call Center, or Credit Card Services.