Quality Engineer - Costco Travel

About the Role

Costco Travel IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. This is an environment unlike anything in the high-tech world, where the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented, and the company is known for its generosity, community service, and active role in volunteering.

Quality Engineers are core delivery team members responsible for the validation of functional and nonfunctional requirements implemented by a team. They decompose functional and technical requirements into automation code and test scripts, raise defects, and support the remediation process.

Responsibilities

• Designs and leads implementation of testing processes for continuous improvement.
• Drives adoption of standards and best practices for software testing and automation integration.
• Discovers problems, analyzes, and mitigates quality risks.
• Assists in the definition of testing strategies and approaches for complex technical implementations.
• Directs, manages, and removes roadblocks for multiple onshore and offshore teams of quality professionals.
• Takes an active role in interviewing and onboarding new employees as well as improving processes.
• Mentors and guides team members to increase skills and productivity.
• Manages and prioritizes functional and automation team backlog effectively with QA leadership.
• Measures and reports organization performance against a comprehensive set of quality goals and metrics.
• Guides team members to investigate the root cause of failed manual or automated test scripts.
• Leads team members to decompose functional and nonfunctional requirements into test plans.
• Supports team members to identify existing manual and automated test scripts impacted by new features.
• Collaborates with product team members (e.g., Product Owners, System Analysts) to define the automation testing approach/strategy.
• Supports and guides team members (e.g., DevOps Engineers, Systems Architects) to incorporate new automated test scripts into the continuous integration pipeline.
• Defines the testing strategy and approach to validate new or enhanced functionality.
• Determines test dependencies including QA test environment, tools, training, build/deployment plans, and intra-team dependencies.
• Identifies risks impacting timely delivery and collaborates on mitigation strategies.
• Shares feedback on sprint deliverables during retrospectives.
• Manages the remediation of defects and creates quality reports for stakeholders.
• Develops testing protocols and standards to improve end-to-end testing outcomes.
• Shares and adopts best practices with the Center of Excellence (CoE) and other Quality Engineers.
• Promotes “shift left” testing disciplines within the team.

Requirements

• 4+ years in QA domain designing, developing, and executing both manual and automated tests.
• 4+ years of current and demonstrable experience with API and UI test automation.
• Recent development experience in Java (or similar).
• Knowledge of typical multi-tier application architecture (presentation, service, data).
• Knowledge of XML/JSON and web-based SOAP/RESTful services.
• Knowledge of CI/CD systems and DevOps with tools such as Jenkins.
• Experience with Service Oriented/Microservices Architectures.
• Desire to be an active participant in a team willing to continually self-assess and improve.
• Self-driven continuous learning mindset.
• Experience working in a Scrum or other Agile environment.
• Inventive problem solver.

Qualifications

• Experience in building and/or maintaining automated test infrastructure.
• Experience in the development of test tools.
• Conversion of monolith to microservices.
• Mobile, device-specific, and responsive web experience.
• Capability of working with offshore resources.
• Experience with Microsoft SQL or similar relational database.
• Working knowledge of: Apache, TFS, IntelliJ, Git, Junit, Jenkins, Splunk, SauceLabs.
• Accessibility testing experience.
• Mobile, device-specific, and responsive web experience.
• Experience performing security testing, vulnerability assessments, or penetration testing.
• Travel industry technology knowledge (e.g., third-party data feeds from hotels, theme parks, rental car organizations, and Global Distribution System (GDS)).
• Proficient in Microsoft Workspace applications (Outlook, Word, Excel, PowerPoint, Teams).

Pay

• Level 1: $85,000 - $110,000
• Level 2: $105,000 - $135,000
• Level 3: $130,000 - $160,000

Benefits

• Paid time off
• Health benefits (medical, dental, vision, hearing aid, pharmacy, behavioral health, employee assistance)
• Health care reimbursement account
• Dependent care assistance plan
• Short-term and long-term disability insurance
• AD&D insurance
• Life insurance
• 401(k)
• Stock purchase plan