Quality Engineer

About the role

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. The Quality Engineer role supports external manufacturing partners, supplier quality, engineering, and site installation teams to ensure the highest standards of quality and field reliability for Symbotic systems.

Responsibilities

• Manage supplier quality activities for assigned suppliers and contract manufacturers to ensure compliance with Symbotic quality standards and customer requirements.
• Serve as the primary quality contact for suppliers and contract manufacturers, supporting issue resolution and ongoing quality performance.
• Conduct supplier audits, assessments, and reviews to evaluate compliance and identify opportunities for improvement.
• Support quality planning activities throughout the product lifecycle, including new product introduction, production readiness, and sustaining operations.
• Lead root cause investigations and corrective actions using structured problem-solving methodologies such as QRRC, 8D, A3, and 5-Why.
• Partner with Engineering, Supply Chain, Manufacturing, and supplier teams to resolve quality issues and prevent recurrence.
• Maintain quality documentation and provide regular updates on supplier performance and quality concerns.
• Mentor and support less experienced team members as appropriate.
• Travel to supplier and contract manufacturing locations as needed.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in engineering or related discipline is preferred.
• Related work experience is required. Minimum of 3 years of quality engineering experience within a regulated manufacturing environment preferred.
• Proficient in quality management concepts, tools, and methods (FMEA, DOE, MSA, GRR, 8D, etc.).
• Experience with Control Plans, FMEAs, and PPAP or equivalent part approval processes.
• Knowledge of engineering fundamentals and the ability to identify critical control points.
• Familiarity with statistical process control software such as SAA, Minitab, and JMP, along with advanced Excel skills for data organization and analysis.
• Strong communicative, quantitative and analytical skills with the ability to translate findings into actionable business decisions.
• CQE and Six Sigma Black Belt certification preferred (must demonstrate deep core knowledge).
• Certified or previously certified ISO 9001 or AS9100 auditor preferred.

Qualifications

• Up to 25% of travel, both domestic and international, may be required.
• Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

Skills

• Quality Management
• Statistical Process Control
• Root Cause Analysis
• Supplier Auditing
• Problem Solving
• Communication
• Data Analysis

Benefits

• Medical
• Dental
• Vision
• Disability
• 401K
• Paid Time Off

Pay

The base range for this position in the posted location is $82,000.00 - $126,000.00. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Schedule

This role is a hybrid role based remotely in Detroit. Selected candidates will be required to work onsite for a minimum of two days per week.