Quality Engineer
redi-Group North America, LLC · Spartanburg, SC · 1 wk ago
Quality AssuranceFull-time
Responsibilities
- Provides coordination of quality procedures, instructions, specifications and standards to ensure conformance to ISO 9000 / AITAF TS 16949 (latest review) and customer specifications.
- Develops new ways to better satisfy customer needs (new/different equipment, alternative work methods, improved quality/service, etc.).
- Leads and supervises the Inspectors and Packing team and serves as the management representative for quality-related matters.
- Provides periodic quality summary reports for Management Review.
- Edicates/trains employees on quality and continuous improvement concepts.
- Assists with technical writing projects concerning quality and production procedures.
- Administers the Customer Quality Problem solving system and Customer Satisfaction reports (Score Cards), quality notification pertinent response to Customers.
- Interfaces with other departments within the Company and Suppliers in Quality related issues.
- Analyzes return goods and provides recommendations as needed.
- Provides pertinent RMA's (Return Material Authorization) for nonconforming product to be returned from Customers including disposition of obsolete material.
- Ensures immediate containment activities when Customer Complaint is communicated.
- Provides immediate communication to Plant of complete and clear quality alerts.
- Provides pertinent information to Customers to answer inquiries, concerns, and complaints.
- Educates/trains and administers Liaison at Customer Location.
Qualifications
- 3-5 years of experience in quality related field (automotive preferred).
- Associates Degree in quality-related field.
- Strong knowledge of statistical concepts, quality inspection methods, inspection equipment.
- Able to interpret blueprints, specifications and schematics.
- TSA 16949 knowledge and IATF standards.
- Strong organizational, interpersonal, leadership, written communication, and computer skills.
- Able to work in a fast-paced environment and multi-task effectively.
- Excellent organizational and prioritization skills.
- Proficient in Microsoft Office (Word, Excel, and PowerPoint).