Quality Engineer

About us

At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world’s most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision.

Purpose Statement

The Quality Engineer ensures continuous quality compliance during manufacturing operations. They monitor ongoing manufacturing operations to ensure quality issues are quickly addressed; provide quality alerts and lead containment and purges, when required. Lead the development of the inspection strategy for receiving inspection, pre-ship inspection, and out-of-box-audits. Ensure Certificates of Compliance are created and maintained, including documentation of deviations. Ensure creation and maintenance of manufacturing quality history documentation, as required.

Key Job Accountabilities

• Build and embed Quality Awareness in Operations by ensuring effectiveness of training and inspections.
• Educate operators and production associations on quality and compliance procedures.
• Ensures compliance of customer requirements, industry standards, and safety in the workplace.
• Primary interface with customers on quality related matters as well as lead to improve incoming customer inquires to reduce Return Material Authorizations (RMAs).
• Participate and support regulatory and customer audits at site.
• Understands and follows Plexus quality policy guidelines, customer specifications and adheres to regulatory compliance.
• Makes sure quality standard is met as well as looks for opportunities to improve quality and eliminate waste at work.
• Delivers work in a way that eliminates scrap or rework.
• Keeps supervisors informed and escalates issues when needed.
• Drive Proactive Continuous Improvement on Yield & Quality Metrics by designing templates for documents, file types, and document databases.
• Drive cross-functional teams to deliver continual improvement activities for internal processes deliverables.
• Provide Supervision to Quality Assurance Inspectors and Technicians.
• Guide Quality Assurance operators, group leaders, and technicians in ongoing quality improvement activities.

Qualifications

• Bachelor’s Degree with 1 or more years of related experience is preferred.
• An equivalent combination of education and/or experience will be considered.

Other Qualifications

• Ability to work well in fast-paced manufacturing environment.
• Strong ability to identify and solve problems proactively using structured problem solving tools, including making timely and effective decisions.
• Apply systemic data analysis and problem solving to address a full range of technical and organizational problems with creativity, imagination, confidence and responsibility.
• Ability to design and conduct experiments, as well as to analyze, interpret, validate, and communicate data to key stakeholders.
• Ability to design a system or process to meet desired needs within realistic constraints such as economic, efficiency, repeatability, environmental, health and safety. Includes documentation and controls to ensure long term sustainability.
• Ability to become a Subject Matter Expert for an assigned system or process.
• Ability to coach and mentor technicians and other support staff within assigned areas of expertise.
• Ability to operate effectively in a cross-functional team environment.

Physical Requirements

• Role will support operational teams in a manufacturing environment with required personal protective equipment.
• Facilities include comfortable temperatures, repetitive low noise level and suitable lighting for required tasks.
• May require walking, standing and sitting, using a computer, and other office equipment.
• Direct interaction with people and equipment is event driven and will include activities related to inspecting, qualifying, troubleshooting and improving jigs, fixtures, and manufacturing methods using different types of components or material.
• Role may require working individually on tasks with a prolonged focus on written material, working collectively as part of a team of various disciplines and backgrounds and working in multiple software systems.

Travel Requirements

Less than 40%