Quality Engineer

Accountabilities

• Support and maintain the company’s Quality Management System (QMS) in compliance with ISO and industry standards.
• Develop and update inspection procedures, control plans, and work instructions to ensure consistent product quality.
• Oversee and validate effectiveness of first article inspections (FAI), in-process audits, and final inspections to verify product conformance.
• Review and approve supplier and manufacturing documentation for accuracy and compliance.
• Absorb, document, and close out root cause investigations for nonconformances, customer complaints, and audit findings.
• Lead, implement, and verify corrective and preventive actions (CAPA) to prevent recurrence of issues affecting quality.
• Facilitate problem-solving using tools such as 5 Whys, Fishbone Analysis, FMEA, 8D, and statistical techniques.
• Collect, analyze, and report quality metrics (defect rates, rework, scrap, supplier performance, etc.).
• Partner with cross-functional teams to identify and execute Lean and Six Sigma initiatives.
• Support process capability studies, measurement system analysis, and other data-driven evaluations.
• Recommend design or process changes to improve product reliability, manufacturability, and efficiency.
• Collaborate with Supply Chain, Engineering and Operations to evaluate supplier performance and drive improvements.
• Serve as a quality representative for customer interactions, audits, and field issue resolution.
• Provide timely and professional communication regarding quality issues and resolutions.
• Partner with Field Service and Engineering to evaluate and resolve field performance or warranty concerns.

Qualifications

• Bachelor’s degree in Engineering, Quality, or a related technical field (or equivalent experience).
• 3–7 years of experience in quality engineering within a manufacturing, industrial, or electrical systems environment.
• Working knowledge of ISO 9001, UL, ASME, and other quality standards.
• Experience in root cause analysis, CAPA, and statistical process control (SPC).
• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies (certification preferred).
• Proficient in reading mechanical and electrical drawings, schematics, and technical documentation.
• Strong understanding of measurement tools, GD&T, and inspection processes.
• Excellent communication and documentation skills; able to interface effectively with suppliers, customers, and all levels of the organization.
• Proficient with Microsoft Office and quality management software (QMS, ERP, or similar).
• Strong analytical, organizational, and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced environment.