Quality Engineer

Summary

The Quality Engineer serves as the primary liaison between the organization and the quality department for assigned product groups. This role is focused on driving continuous improvement and achieving zero defects by proactively addressing internal and customer quality issues. The Quality Engineer also leads root cause analysis, supports corrective actions, and monitors KPIs in collaboration with Operations, Engineering, and Supplier Quality teams.

Location: On-site, Michigan City, IN

At this time, we are unable to provide visa sponsorship for this role.

Minimum Requirements

• Bachelor's degree in Engineering (Industrial, Mechanical, Electrical, or Manufacturing)
• 5+ years of quality experience in a manufacturing environment
• Working knowledge of ISO 9001, ISO 14001, and OHSAS 18001 management systems
• Experience with quality tools such as PPAP, FMEA, Control Plans, 8D, MSA, and SPC
• Ability to interpret engineering drawings and use standard quality measurement tools (e.g., calipers, micrometers, thread gages)

Preferred Qualifications

• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
• Strong communication, problem-solving, and team collaboration skills
• ASQ certifications such as CQE, CQA, or CQM, preferred
• Hands-on experience with Lean and Six Sigma tools (e.g., Value Stream Mapping, Root Cause Analysis, Cpk/Ppk, GR&R, Kaizen, 5S)
• Knowledge of ERP Business Systems – Quality Modules (i.e. SAP) – Preferred

Key Responsibilities

• Lead the daily management of the receiving inspection process to ensure effective and timely inspection is completed of received product and returned products
• Provide technical guidance and training to the Quality Technicians who are responsible for incoming inspection
• Champion the non-conforming material process to ensure effective investigation, containment and communication to drive timely resolution
• Manage the Material Review Board (MRB) process for timely resolution of non-conforming material
• Understanding the requirements of SAP Receipt Routing, First Article Inspections, RMAs and the QN process for daily management and process improvements
• Maintain and communicate Key Performance Indicators (KPIs) related to the Receiving Inspection and Non-conformance processes
• Participate in Global New Product Development as it relates to purchased components
• Drive quality improvement initiatives based on internal audits, customer complaints, warranty trends, and external findings
• Lead root cause analysis and implement corrective actions in collaboration with cross-functional teams
• Evaluate and improve manufacturing processes for better quality outcomes
• Conduct and follow up on Layered Process Audits (LPAs)
• Lead investigations and resolution of assembly and test cell issues in coordination with Quality Technicians, Engineering, and Operations
• Assist in maintaining ISO-certified quality management systems
• Provide guidance to Quality Technicians and other team members on quality tools and methodologies