Quality Engineer

Key Responsibilities

• Support quality execution activities across manufacturing plants, sourced products, and distribution operations.
• Analyze warranty claims, customer concerns, audit findings, and quality performance data to identify trends and improvement opportunities.
• Lead containment activities and support rapid response actions for manufacturing, supplier, customer, and field quality issues.
• Drive corrective actions using structured problem-solving methodologies such as 8D, CAPA, and Root Cause Analysis.
• Conduct product audits, process audits, layered process audits, and quality system reviews to ensure compliance and operational effectiveness.
• Support implementation and verification of Engineering Change Requests (ECRs), process improvements, and packaging enhancements.
• Collaborate with Manufacturing, Engineering, Sourcing, Logistics, and Customer Service teams to reduce defects and prevent recurring issues.
• Participate in new product launch activities, including inspections, quality validation, DFMEA, and PFMEA reviews.
• Track and communicate quality metrics, corrective action status, audit results, and escalation items to leadership.
• Assist with supplier quality investigations and corrective action activities.
• Travel to manufacturing facilities, suppliers, distribution centers, and customer locations as needed to support audits, investigations, and improvement initiatives.
• Contribute to continuous improvement projects focused on enhancing product quality, process consistency, and customer satisfaction.

Required Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Technology, or a related field.
• 3+ years of experience in a quality engineering, manufacturing quality, supplier quality, or related role.
• Experience with quality tools and methodologies, including: Root Cause Analysis, 8D Problem Solving, CAPA Processes, DFMEA and PFMEA, Auditing, and Quality Systems.
• Strong analytical and problem-solving skills with the ability to interpret data and drive actionable improvements.
• Excellent communication and collaboration skills with the ability to work effectively across multiple functions and locations.
• Proficiency with Microsoft Office and quality reporting tools.

Preferred Qualifications

• Experience in manufacturing, furniture, consumer products, or related industries.
• Familiarity with warranty analysis, supplier quality management, and continuous improvement methodologies.
• Knowledge of Lean Manufacturing and Six Sigma principles.