Quality Engineer

Responsibilities

• Coordinate, administer, and perform quality functions of an engineering and technical nature to ensure product quality and reliability at minimum quality costs.
• Prepare PPAP packages for product submissions and approval by appropriate customer personnel.
• Obtain approval of submission packages from the Product Service Manager or Quality Manager prior to submission to the customer.
• Ensure customer and supplier quality issues are resolved using Adient problem-solving methods (Kepner-Tregoe, 8-D, etc.).
• Perform gage studies (Gage R&R, Bias, Linearity, and Stability) before a gage is approved for production use or following a product change, when applicable.
• Develop and update control plans, inspection plans, and containment plans as required.
• Support the Manufacturing Engineer in updating the PFMEA as required.
• Utilize all customer-specific systems.
• Conduct capability studies, ensuring they are properly performed, documented for special characteristics, and meet internal requirements (or that a written customer deviation is obtained).
• Support the continuous improvement of Operation Description Sheets (ODS).
• Identify and utilize appropriate statistical tools.
• Mentor team members on proper statistical applications and techniques.
• Assess and approve post-SOP supplier PPAPs.
• Coincide with assigned external customers as the single point of contact for issue resolution.
• Cook up the preparation and on-time delivery of supplier AQP deliverables.
• Ensure completion of all customer-specific advanced quality planning requirements.
• Promote strong customer relations by consistently providing premier customer satisfaction through a professional and friendly demeanor, a can-do attitude, and a willingness to help at all times.
• Resolve customer issues with a high sense of urgency by providing prompt responses, facilitating customer interactions, and coordinating sorting/rework activities at customer sites as needed.
• Occasional travel to support customer sites (10–25%).

Qualifications/Experience

• Bachelor's degree in Engineering required (candidates may still be pursuing their degree) or equivalent experience.
• Specific education and training in Quality disciplines are required, including, at a minimum: ISO/TS 16949, Continuous Improvement, Total Quality Management, PPAP, FMEA, Control Plans, DOE, and SPC.
• Ability to read and interpret documents such as safety rules, drawings/blueprints (including GD&T), and procedure manuals.
• Ability to write routine reports and correspondence.
• Strong knowledge of SPC techniques and applications, including DOE and MSA.
• Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Must be computer literate and familiar with appropriate software programs. Ability to create visual aids for communication purposes.
• Strong time management skills and customer focus.
• Advanced analytical and problem-solving skills with the ability to determine root causes.
• Three (3) years of supervisory experience in manufacturing processes preferred.
• Experience Manufacturing experience is required, with automotive seating mechanisms experience strongly preferred.
• Experience with Welding (GMAW and Laser) and Assembly processes.
• Minimum of five (5) years of experience in a Quality Technician and/or Quality Engineer role, preferably in a high-volume manufacturing environment; three (3) years of automotive Tier 1, Tier 2, or Tier 3 supplier experience preferred.
• Must have a consistent employment record, including good attendance, and be capable of adapting to a participative team environment.