Quality Engineer 1

Essential Duties and Responsibilities

• In conjunction with more senior engineers, plans, develops and implements techniques and programs to ensure that quality levels are maintained in accordance with the organization’s quality standards.
• Collaborates to establish specifications, controls and quality metrics, including participation in reviewing and/or creating PFMEA and Control Plans.
• Monitor, identify, fill-gaps as well as develop various controls to improve process and product quality.
• Lead ESC projects on new and modified processes and products following ESC standards.
• Ensure output are within DENSO's standards and launched on-time.
• Perform internal and/or external process audits to quickly identify issues and develop countermeasures with various stakeholders.
• Monitor various data sources to identify, contain and lead resolution to process and product quality issues.
• Coincide activities to implement countermeasures and track effectiveness.
• Cook up product testing and teardown with quality testing technicians and develop resulting summary reports to management, customers and/or other stakeholders.
• Support various customers to resolve field inquiries and warranty issues.
• Develop effective communication and relationships with customers to ensure satisfaction with DENSO Quality.
• Research, plan, develop and implement continuous improvement (Kaizen) programs.
• Effectively communicate with management, peers, customers, and other stakeholders on technical issues.

Qualifications

• Bachelor's degree in mechanical or electrical or related field
• 0-3 years of relevant experience
• Proficient in Microsoft Office Suite (Excel, Word, and PowerPoint)
• Working knowledge with email software (e.g. Lotus Notes preferred), and other proprietary company software
• Working knowledge of inventory tracking software (e.g. AS400/BPCS)
• Good communication skills with the ability to interact effectively at all levels throughout the organization and with suppliers and customers
• Able to successfully motivate DPAM internal associates in regard to resolving quality issues
• Certain written and verbal communication skills
• Must be a good presenter that can interpret information based on a general knowledge of the organization, its products and procedures, and provide an independent explanation and discussion based on the technical or complex nature of the materials being discussed
• Good customer service skills with an ability to approach every business relationship partnership
• Basic analytical skills with an ability to independently evaluate and develop innovative solutions to complex situations, applying knowledge of specialty area and use of sound judgement
• Competent negotiation skills
• Able to resolve difficult or complicated situations that are often sensitive in nature
• Recognizes and applies subtle cues in anticipating customers’ needs and potential next steps

Benefits Summary

• Medical, Dental, Vision, Prescription Drug plans
• 401K with 4% Company Match
• Vacation/PTO and 13 Paid Holidays
• Bonus Program
• FSA/HSA and Dependent Care Programs
• Company provided Life, Disability, ADD and Business Travel Insurance
• Variety of No Cost Wellness & Chronic Condition Management Programs
• Variety of Optional Insurance programs such as legal, identity theft, critical illness, etc.
• Tuition Reimbursement
• Career Development and Ongoing Training
• Employee Assistance Program
• Employee Spotlight and Recognition Program
• Volunteer Opportunities
• Onsite Fitness Center (vary by location)
• Cafeteria and food markets (vary by location)
• Onsite Health Clinic and Pharmacy (vary by location)

Pay

• $81,000 - $101,000