Quality Coordinator

Responsibilities

• Inspect corrugated boards and finished boxes for defects (e.g., warp, crush, printing errors, bonding issues).
• Ensure compliance with customer specifications and industry standards.
• Monitor production processes (corrugator, converting machines).
• Conduct regular audits to ensure procedures are being followed correctly.
• Track quality metrics such as defects, waste (scrap), and rework.
• Prepare reports and analyze trends to identify recurring problems.
• Investigate customer complaints and identify root causes.
• Coordinate corrective and preventive actions (CAPA).
• Ensure adherence to ISO standards, safety regulations, and company policies.
• Maintain documentation for audits and certifications.
• Train operators on quality standards and inspection techniques.
• Work closely with production, maintenance, and management teams.
• Focus on corrugator-specific quality aspects:
  • Flute formation and consistency
  • Adhesive (glue) application and bonding strength
  • Board thickness and compression strength (ECT/BCT)
  • Moisture control and warp/curl issues
  • Print quality (if pre-printed liners are used)

Requirements

• Attention to detail
• Knowledge of testing methods (ECT, BCT, Cobb test, etc.)
• Problem-solving and root cause analysis
• Familiarity with quality systems (ISO 9001, Lean, Six Sigma)
• Communication and teamwork
• Experience in manufacturing (corrugated/packaging preferred)
• Background in quality control, industrial engineering, or related field
• Ability to read, write, and speak English
• Working knowledge of MS Office and database systems
• Excellent mathematical skills and attention to detail
• Ability to accurately read a measuring tape
• Strong communication and organizational skills, both orally and in writing
• Ability to follow instructions, ask questions, and work effectively as a team member
• High school graduate or equivalent
• 1-2 years of proven experience as a Quality Coordinator in the manufacturing sector, preferably corrugated, with knowledge of quality systems and testing procedures

Physical Demands

• Frequent and/or occasional standing and walking throughout an eight-hour shift
• Reaching (must be able to reach with hands and arms)
• Pushing, pulling, squatting, kneeling, bending, climbing
• Lift/carry up to 50 pounds

Benefits

• Comprehensive benefit package including:
  • Medical, dental, vision, and prescription drug coverage
  • Wellness programs
  • Short-term disability (STD) and long-term disability (LTD)
  • Life insurance
  • Company matching 401(k) and pension
• Benefits may vary by position or division

About the Company

Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, Wisconsin, Green Bay Packaging Inc. employs over 4,600 team members and operates 40 facilities in 16 states. The company is dedicated to innovative development of its products and forestry resources, with a focus on safety, sustainability, quality, and continuous improvement.