Quality Coordinator

About the Role

From machine operators to maintenance technicians to quality inspectors, our teams help protect what matters most—making everyday life safer, smarter, and more sustainable.

Responsibilities

• Support the maintenance and execution of the facility Quality Management System (QMS), including ISO 9001, GFSI, and/or other applicable certifications.
• Maintain QMS documentation, records, and systems in alignment with internal and external requirements.
• Participate in internal, customer, and third-party audits; support audit preparation, execution, and follow-up activities.
• Perform routine in-plant audits and environmental monitoring as scheduled.
• Independently manage assigned elements of the QMS (e.g., pest control, document control, records management).
• Support and, where appropriate, independently manage CAPA processes, including investigation, root cause analysis, corrective action, and documentation.
• Assist with customer complaint investigations, including data collection, material review, and coordination of responses.
• Monitor and track quality issues such as holds, returns, and non-conforming materials.
• Assist in preparing internal and external quality reports for plant leadership and customers.
• Perform product testing on samples, customer complaints, and competitive materials as required.
• Maintain testing equipment and coordinate calibration activities in accordance with approved procedures.
• Support troubleshooting of lab and testing equipment to ensure accurate and reliable results.
• Manage quality lab supplies, including inventory control and ordering.
• Work with product development and engineering teams to support quality requirements for materials, processes, and finished products.
• Assist in maintaining control plans and ensuring adherence to customer specifications.
• Support monitoring of inventory on hold, resale disposition, and quality-related material decisions.
• Assist in training and development of Quality Technicians and plant personnel on quality standards and procedures.
• Provide quality support in the absence of the Quality Manager, as needed.
• Contribute to building a culture of quality awareness and accountability across the facility.

Requirements

• Minimum of 3 years of experience in quality, manufacturing, or product safety.
• Working knowledge of Quality Management Systems (QMS) and certification standards.
• Familiarity with quality tools such as root cause analysis, basic SPC, and auditing techniques.
• Strong attention to detail and ability to manage multiple priorities.
• Basic mechanical aptitude and comfort with measuring tools.
• Strong communication skills and positive attitude.
• Willingness to learn and adapt in a technical environment.
• Ability to pass pre-employment drug screening.

Preferred Qualifications

• Associate’s degree in a technical field or equivalent experience preferred.
• Experience working within a regulated quality system (ISO, GFSI, or similar) preferred.
• Experience supporting audits, CAPA processes, and quality documentation systems.

Benefits

• Employee Ownership – Become a company owner day 1!
• Full medical, dental, and vision insurance upon hire.
• Holiday Pay.
• Paid vacation.
• 401(k) with company match.
• Performance-based bonuses.
• Tuition reimbursement.
• Career advancement opportunities across 15+ facilities.

Pay

Starting Salary: Wages ranging from $28.00 to $34.00 per hour, dependent on experience.

Schedule

Monday - Friday, Day Shift (Flexible Hours).

Why Join CNG?

• Employee Ownership: Every employee receives equity shares, enabling you to participate in our company's growth and prosperity.
• Work-Life Balance: We support true work-life integration for all CNG employee owners.
• Career Growth: Advance your career within our expanding network of manufacturing facilities with comprehensive training and development programs.
• Purpose-Driven Work: Help create sustainable packaging solutions that reduce food waste and protect our environment for future generations.