Quality Control Technician II

About the role

The Quality Control Technician II is responsible for overseeing quality control operations within the plant; supporting both internal and external quality initiatives. This role ensures that inspections, audits, and quality procedures are executed effectively and consistently. The Quality Technician supports supplier quality development, facilitates training programs, and drives continuous improvement aligned with ISO 9001 and CECO Quality standards.

Responsibilities

• Supervise and mentor Quality Control Inspection activities, ensuring adherence to procedures and standards. Standing in as need to support workloads, vacations, and increased production.
• Perform and oversee inspections and ensure proper documentation, reporting, and timely completion.
• Lead internal audits and support external audits with customers and regulatory bodies.
• Review and approve inspection reports, test results, and nonconformance documentation.
• Coordinate with production and engineering teams to resolve quality issues and implement corrective actions and quality alerts.
• Perform quality audits on suppliers and subcontractors, traveling to their facility, to perform either a new supplier audit or to perform quality system audits. Support the suppliers as needed to elevate their quality program and hence improve their supplier of product (as needed).
• Deliver training programs for business processes, lean manufacturing, and quality systems functions (develop as needed).
• Maintain and improve quality procedures, standard work, and documentation systems.
• Support root cause analysis and corrective action processes for internal and external nonconformances.
• Participates in Quality Meetings and follows up on action items and improvements agreed upon.
• Ensure compliance with ISO. Support with training, documenting, development, and improvements with the goal of meeting and exceeding these standards.
• Promote Lean and continuous improvement initiatives, including Gemba walks and Kaizen events.
• Ensure the guidelines, procedures, specifications and reports on the product are executed at the plant level.
• Interpret test results, compare them to established specifications and control limits, and makes recommendations on appropriateness of data for release.
• Complete documentation needed to support testing procedures, including data capture forms, equipment logbooks, or inventory forms.
• Monitor and ensure clear rework/repair instructions are implemented to meet customer and compliance requirements.
• Support in the development of quality standards and help to communicate them to all plant employees.
• Perform plant audits in a timely fashion so as to support the On-time Delivery of product.
• Report on chronic quality issues at plant level and report defects over allowable specifications to the Quality Manager and/or the Plant Manager and/or a Level III Inspector.
• Review quality audit data and act with production team associates to make the necessary changes to improve product and process controls.
• Works with incoming customer inspectors to support them with documentation, paperwork and questionnaires. Addresses the nonconformance that comes from the audits.
• Support the Quality team in the writing and maintenance of quality procedures. Also support the development of standard work.
• Enter nonconformances into the system, defining the path forward with a resolution. Perform root cause analysis (if required), developing a quick resolution to any nonconformances ensuring adherence to procedures and specifications.
• Provides Quality reference materials as needed, consisting of component standards, design folders, customer specifications, defect guides, etc.
• Manage key quality logs, reports, and KPI's to ensure compliance and continuous improvement.
• Ensure timely and accurate data entry for audits and inspections.
• Travel up to 10–15% for supplier audits and cross-site support.
• Comply with company safety and operational guidelines.
• Performs other duties of a similar nature and level as assigned by the Quality Manager and/or the Plant Manager.

Qualifications

• High School Diploma required; associate's degree preferred.
• A minimum of 5+ years' experience in Quality Assurance and Manufacturing.
• A demonstrated track record of communicating and training associates to achieve the quality standards required.
• Displays the need for thoroughness and attention to detail.
• Strong computer skills required.
• Experience in Lean manufacturing is preferred.
• An understanding of Quality standards (ISO, ASM, NQA) is a plus.
• Internal Audit Certification preferred.

Physical requirements

• Positions in this function typically require typing, sitting, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
• Concentrated mental and/or visual attention. The work involves performing complex tasks to very close accuracy and quality specifications, or a high degree of hand and eye coordination for sustained periods.
• The job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during normal performance of job.
• Visits to our manufacturing facility and suppliers' facilities is required to monitor active projects and address design issues.
• Compliance with company attendance standards.
• Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Benefits

• Medical insurance plans, with dental and vision coverage
• Employee 401(k)
• Tuition reimbursement