Quality Control Technician

About the role

Audio Visual Quality Control Technician at Rentex ensures that equipment leaving the warehouse is well cared for and works every time. The QC department is critical to business growth and customer satisfaction. The technician works primarily in the QC department of a branch warehouse but may be temporarily reassigned to other warehouse departments as workflow demands, operating in a warehouse environment.

Responsibilities

• Perform Quality Control (QC) procedures on returning equipment.
• Ensure all cases and equipment are presentable and in ideal working condition.
• Diagnose, log, and repair damaged items.
• Manage firmware versions for applicable devices.
• Organize and store all tested equipment.
• Correctly process missing or damaged equipment.
• Handle hard deadlines and plan workflow depending on client needs.
• Troubleshoot equipment.
• Provide exceptional customer support for clients.
• Follow direction of the department leader and managers.
• Assist other departments when necessary.
• Maintain a safe, organized, and clean work environment to ensure safety and compliance.
• Comply with company policies and procedures.
• Perform additional duties as assigned.

This job description is not intended to cover a comprehensive listing of activities; duties may change at any time with or without notice.

Requirements

Any combination of education, experience, and training equivalent to graduation from high school or a GED. This position does not involve supervisory responsibilities. Physical demands include regularly standing, walking, sitting, handling objects, tools, or controls, reaching with hands and arms, climbing stairs, communicating with coworkers, and occasionally lifting or moving objects up to 50 pounds. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

• Experience working with professional audio visual equipment and computer equipment.
• Possesses a basic understanding of inventory software for forecasting of workload.
• Strong technical skills and the ability to work in a fast‑paced environment.

Skills

Proficiency with basic AV equipment and computers; ability to diagnose, log, and repair equipment; manage firmware versions; organize and store tested equipment; handle deadlines and plan workflow; troubleshoot; provide customer support; maintain safety and organization.

Schedule

This is a full‑time position. Days and hours of work are subject to change and may rotate. Weekend work may be required, and long hours may be necessary during high‑demand periods