Quality Control Technician
FlowerHire · Tyngsboro, MA · 4 days ago
ProductFull-time
Duties/Responsibilities
- Inspect or test products before, during, and/or after the manufacturing process to ensure incoming or outgoing products align with company and legal standards.
- Review and follow standard operating procedures (SOPs), work instructions, and specifications.
- Pass or reject products as necessary to ensure compliance with applicable cannabis regulations as well as DreamFields' internal specifications, policies, and procedures.
- Correctly categorize rejected products in accordance with the observed defect(s).
- Track units reworked and/or rejected in real time.
- Document inspection results by accurately counting and reporting quality-related data quarterly (every 2 hours).
- Real-time data entry is required during cannabis raw material QC inspections.
- Raise red flags and provide detailed notes as needed to internally communicate quality- or compliance-related issues clearly and effectively.
- Communicate to and collaborate with QC Supervisor, Production Lead, or other team members as needed to contribute to error reduction and process enhancements.
- Identify and communicate quality-related insights and opportunities for continuous improvement to QC Supervisor and Production Leads.
- Support identification of appropriate corrective actions.
- Properly use and maintain QC equipment and materials in accordance with approved methods and Good Manufacturing Practices.
- Maintain sanitary conditions at workstation(s).
- Be receptive to coaching or performance-related feedback from QC leadership.
- As needed, support with execution and documentation of product tests or experiments.
Required Skills/Abilities
- Must be at least 21 years of age and have reliable transportation.
- Meticulous attention to detail – must be able to closely inspect product to identify defects, count and report accurate numerical data, and review/verify product labeling with a high degree of accuracy.
- Strong verbal communication skills – must be able to professionally communicate and collaborate with others, effectively follow and provide instructions, and ask questions as necessary to fulfill roles and expectations.
- Problem-solving skills – skilled at making pertinent observations and recommending solutions to manufacturing defects in a fast-paced production environment.
- Able to maintain a high level of cleanliness, organization, and sanitary work environment in accordance with Good Manufacturing Practices (GMPs).
- Quickly adaptable and open to change.
- Knowledge of and ability to uphold workplace health and safety standards.
- Knowledge of the environmental and other manufacturing conditions necessary to achieve safe and high-quality cannabis products – strongly preferred.
Education And Experience
- A High School Diploma or GED is required.
- Experience in a quality control or quality assurance role, preferably in cannabis or a similarly highly regulated industry.
- Experience with accurate and timely data reporting – strongly preferred.
Physical Requirements
- Must be able to use cleaning solutions and properly and safely use brooms, unload trash cans, and other cleaning supplies and tools.
- Ability to lift, carry, push, and pull objects weighing up to 50 pounds unassisted.
- Frequent walking and standing in a warehouse environment.
- Capability to operate heavy machinery such as floor scrubber safely and efficiently.
- Comfortable working in industrial environments with exposure to noise, dust, heat, cold, and other manufacturing conditions.
- Ability to stand, walk, bend, and perform repetitive physical tasks for extended periods.
- Must be physically capable of sitting or standing for long periods or entire shifts.
Work Schedule (Non-Exempt)
- This position is scheduled on a full-time basis.
- Specific shift times and workdays are determined by the operation and may vary by location.
- Business needs may require work on evenings, weekends, and holidays, as well as occasional overtime.
- Scheduled start and end times, assigned shifts, and workdays are subject to change based on staffing and operational requirements.
- Whenever feasible, advance notice of schedule changes will be provided.