Quality Control Technician

About the role

Flock is a technology company dedicated to reducing crime and protecting privacy. We partner with cities, businesses, schools, and neighborhoods to enhance public safety. Our technology supports over 1 million criminal investigations annually and has contributed to solving approximately 20% of reported crimes in areas where we operate.

Responsibilities

• Inspect incoming components, materials, in-process assemblies, and finished products for compliance with specifications and industry standards
• Perform functional and performance testing on sub-assemblies such as motors, processor subsystems, battery/DC power supplies, connectivity components, sensors, camera modules, cable harnesses, and more
• Execute and document test protocols per established test procedures
• Identify, record, and track defects through established quality management systems
• Initiate and document Non-Conformance Reports (NCRs) detailing non-conformities and potential impacts
• Collaborate with Quality, NPI, and Engineering teams to address and resolve quality issues
• Operate and troubleshoot automated programming equipment used to "flash" microcontrollers and other programmable components
• Support continuous improvement initiatives by identifying process gaps and proposing enhancements
• Collaborate with Flock Quality and NPI Engineers to address NCRs, facilitating communication and corrective actions to resolve quality issues

Requirements

• Minimum of a high school diploma or equivalent
• Minimum of three years of experience in mechanical and electrical quality inspection and testing
• Experience inspecting to IPC-A-610 and IPC/WHMA-A-620
• Strong understanding of wireless protocols (Wi-Fi, Bluetooth, LTE, etc.)
• Proficiency in standard inspection techniques, measurement tools, and equipment such as calipers, micrometers, and gauges
• Knowledge of Acceptable Quality Level (AQL) principles and experience in applying AQL sampling plans
• Experience with test instruments such as oscilloscopes, multimeters, spectrum analyzers, or automated test rigs
• Ability to read and interpret technical drawings, schematics, and specifications
• Proficiency with documentation tools such as Google Docs, Google Sheets, and Quality management procedures
• Strong problem-solving skills and attention to detail
• Excellent communication and documentation skills
• Strong organizational and time management abilities
• Ability to work independently and in a team environment
• Adaptability in a fast-paced, evolving product development cycle

Qualifications

• Minimum of a high school diploma or equivalent
• Minimum of three years of experience in quality control, testing, or inspection of IoT devices, Aerospace electronics, robotics, cameras, or related device hardware
• Strong understanding of wireless protocols (Wi-Fi, Bluetooth, LTE, etc.)
• Proficiency in standard inspection techniques, measurement tools, and equipment such as calipers, micrometers, and gauges
• Knowledge of Acceptable Quality Level (AQL) principles and experience in applying AQL sampling plans
• Experience with test instruments such as oscilloscopes, multimeters, spectrum analyzers, or automated test rigs
• Ability to read and interpret technical drawings, schematics, and specifications
• Proficiency with documentation tools such as Google Docs, Google Sheets, and Quality management procedures
• Strong problem-solving skills and attention to detail
• Excellent communication and documentation skills
• Strong organizational and time management abilities
• Ability to work independently and in a team environment
• Adaptability in a fast-paced, evolving product development cycle

Skills

• Experience inspecting to IPC-A-610 and IPC/WHMA-A-620
• Strong understanding of wireless protocols (Wi-Fi, Bluetooth, LTE, etc.)
• Proficiency in standard inspection techniques, measurement tools, and equipment such as calipers, micrometers, and gauges
• Knowledge of Acceptable Quality Level (AQL) principles and experience in applying AQL sampling plans
• Experience with test instruments such as oscilloscopes, multimeters, spectrum analyzers, or automated test rigs
• Ability to read and interpret technical drawings, schematics, and specifications
• Proficiency with documentation tools such as Google Docs, Google Sheets, and Quality management procedures
• Strong problem-solving skills and attention to detail
• Excellent communication and documentation skills
• Strong organizational and time management abilities
• Ability to work independently and in a team environment
• Adaptability in a fast-paced, evolving product development cycle

Benefits

We offer a comprehensive benefits package including fully-paid health benefits, family leave, fertility benefits, caregiver support, and a productivity stipend. We also provide a competitive salary range between $24 and $28/hr, along with Flock Stock Options.

Pay

The starting salary for this role is between $24 and $28/hr, with a range determined by job-related experience, education/training, and market indicators.

Schedule

This role is full-time and based in Mableton, Georgia, with work primarily split between the Mableton warehouse and Atlanta offices.