Quality Control Technician

About the role

The Quality Control Technician ensures that materials, in-process components, and finished products meet internal and customer quality standards. This role performs inspections, investigates deviations, maintains documentation, and supports continuous improvement efforts in collaboration with cross-functional teams.

Responsibilities

• Perform in-process and final inspections to verify part features and tolerances meet specifications.
• Develop and maintain inspection procedures, forms, and quality reporting instructions.
• Absorb and complete associated documentation (MRRs and CARs).
• Collaborate with team leaders and operators to ensure proper inspection and reporting practices across all shifts.
• Analyze causes of scrap, rework, and warranty claims to identify trends and recommend corrective actions.
• Support continuous improvement by working with engineers to improve process stability and product quality.
• Maintain quality documentation and records in accordance with company procedures.
• Generate and present quality-related reports, including cost of quality or defect trends.
• Review and analyze customer warranty claims and coordinate appropriate actions, including repair cost estimates.
• Visit customer sites as needed to support quality investigations and ensure product setup accuracy.

Requirements

• High school diploma or equivalent required; associate’s degree in quality, Manufacturing, or related field preferred.
• Minimum 2–3 years of experience in a quality control, inspection, or manufacturing role.
• Basic proficiency in Microsoft Office (Excel, Word, Outlook).

Qualifications

• Knowledge of machining processes, metrology, and metallurgy.
• Ability to read and interpret complex engineering drawings and manufacturing blueprints.
• Strong working knowledge of Geometric Dimensioning and Tolerancing (GD&T).
• Familiarity with inspection tools such as micrometers, calipers, height gauges, and CMMs.
• Understanding of inspection and testing methods used in precision manufacturing.
• Ability to maintain accuracy and detail while preparing documentation and analyzing data.
• Strong problem-solving skills and a collaborative mindset for working across teams.
• Effective communication skills, both verbal and written, with internal and external stakeholders.
• Ability to identify root causes and contribute to long-term quality improvements.
• Organized, self-motivated, and adaptable in a dynamic production environment.

Skills

• Ability to maintain accuracy and detail while preparing documentation and analyzing data.
• Strong problem-solving skills and a collaborative mindset for working across teams.
• Effective communication skills, both verbal and written, with internal and external stakeholders.
• Ability to identify root causes and contribute to long-term quality improvements.
• Organized, self-motivated, and adaptable in a dynamic production environment.

Benefits

• 401(k) savings plan with employer contributions.
• Medical, dental and vision insurance.
• Wellness programs.
• Health savings account, health care and dependent care flexible spending accounts.
• Company paid short-term disability and long-term disability.
• Company paid employee basic life and AD&D insurance.
• Supplemental employee and dependent life insurance.
• Optional accident, hospital indemnity and critical illness insurance.
• Adoption, surrogacy, and fertility benefits and assistance.
• Commuter benefits.
• Paid time off, including business travel services.
• Employee discounts.
• An employee assistance program that includes company paid counseling sessions and legal services.