Quality Control Technician

About the role

DO & CO operates in 33 locations across 12 countries and 3 continents, delivering gourmet hospitality through three business segments: Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels. The company maintains the highest standards of quality in both products and services, refining classics and developing the unknown on a global scale.

Responsibilities

• Monitor food production, preparation, handling, and storage processes for compliance with established food safety, quality, and sanitation standards.
• Verify that cook-chill records are completed accurately, reviewed consistently, and maintained in accordance with company procedures and regulatory requirements.
• Confirm that required time and temperature parameters are properly documented throughout cooking, cooling, cold-storage, and reheating processes.
• Review food safety logs, production records, and quality-control documents for accuracy, completeness, and compliance.
• Conduct routine quality inspections, temperature checks, and process observations throughout production and storage areas.
• Support the implementation and ongoing monitoring of HACCP plans, preventive controls, and food safety programs.
• Identify and document deviations from established procedures, critical limits, or quality standards.
• Escalate food safety concerns promptly and assist with corrective and preventive actions.
• Maintain organized, accurate, and audit-ready documentation for internal reviews, regulatory inspections, and customer or third-party audits.
• Partner with Production, Culinary, Sanitation, and Quality Assurance teams to reinforce food safety expectations and resolve identified concerns.
• Assist with internal audits, regulatory inspections, investigations, and other food safety initiatives.
• Promote a culture of food safety, accountability, and continuous improvement.
• Perform additional duties as assigned in support of DO & CO’s food safety and quality objectives.

Qualifications

• High school diploma, GED, or equivalent required.
• At least one year of experience as a Quality Control Technician or in a comparable food safety or quality role.
• Previous experience in food manufacturing, high-volume food production, airline catering, commercial kitchens, or a related environment strongly preferred.
• Working knowledge of HACCP principles, food safety standards, sanitation practices, and regulatory compliance requirements.
• Familiarity with cooking, cooling, temperature monitoring, and cook-chill processes preferred.
• Experience maintaining temperature logs, cook-chill documentation, corrective-action records, and other food safety records.
• Exposure to FSMA requirements, preventive controls, or food safety audit programs is preferred.
• Strong attention to detail with the judgment to identify discrepancies in records and production processes.
• Capable of maintaining accurate documentation and following established procedures consistently.
• Effective communication and interpersonal skills, including confidence when escalating food safety concerns.
• Comfortable working independently and collaborating with cross-functional operational teams.
• Organized and dependable, with the capacity to manage multiple priorities in a fast-paced production environment.
• Flexible availability, including days, nights, weekends, and holidays, based on business needs.

Benefits

• Pay range: $22.50–$24.00 per hour.
• Complimentary daily meals, including breakfast, lunch, and dinner.
• Medical, dental, and vision benefits for eligible full-time employees.
• 401(k) eligibility for full-time employees.
• A workplace committed to innovation, creativity, food safety, and exceptional hospitality.
• Genuine career-development opportunities in the United States and internationally.
• The opportunity to work with and represent a global leader in luxury gourmet entertainment.