Quality Control Technician

The Quality Control Technician will be responsible for ensuring that all emergency vehicles upfitted at the facility meet the highest quality and safety standards. This role involves performing detailed inspections, tests, and evaluations on vehicles and their components throughout the upfitting process. The technician will collaborate with production teams to identify defects, implement corrective actions, and ensure compliance with industry regulations and client specifications.

Essential Duties

• Develop and maintain company inspection reports.
• Perform thorough inspections of vehicles at various stages of the upfitting process, ensuring all systems, equipment, and components meet quality and safety standards.
• Ensure goods and products comply with company standards as well as federal or state law.
• Ensure test equipment is calibrated correctly.
• Report quality anomalies to the supervisor.
• Identify possible areas for improvement in the quality control process.
• Ensure production is not hindered by quality testing procedures.
• Maintain an orderly and clean working environment, keeping the installers’ work area organized.
• Complete all required paperwork (service orders, work logs, timecards, etc.).
• Cooperate and assist other personnel in the prepping of vehicles.
• Maintain knowledge of industry trends, regulations, and advancements in emergency vehicle equipment and technology.

Qualifications

• Ability to perform physically demanding tasks, including accessing confined spaces and frequent lifting of heavy objects.
• Work inside and outside vehicles in a shop environment.
• Occasional local travel for equipment pickups, deliveries, and onsite installations.
• Some overtime or weekend hours may be required to fulfill time‑sensitive projects.
• Strong working knowledge of 12 V wiring and ability to identify electrical circuits.
• Strong understanding of quality control standards and methodologies.
• Excellent attention to detail and problem‑solving skills.
• Effective communication and interpersonal skills.
• Proficiency in using quality control software and tools.
• Ability to work in a fast‑paced environment and manage multiple priorities.

Education and Experience

• 2 years related experience and/or training; or an equivalent combination of education and experience.
• Experience with installation of emergency lighting.
• Emergency Vehicle Technician (EVT) certification preferred.

Certificates, Licenses, Registrations

• Valid driver’s license and adherence to the company’s driving guidelines.

Software Knowledge Requirements

• Proficiency in the software required to perform the duties of this position, as assigned.

Physical Demands

• Regularly required to stand for extended periods, walk, sit, finger, handle or feel objects, reach with hands or arms, stoop, maneuver into/out of tight spaces, kneel, crouch, crawl, talk and hear.
• Frequently lift and/or move up to 75 pounds.

Work Environment

• Regular exposure to wet and/or humid conditions.
• Moving mechanical parts.
• Fumes or airborne particles.
• Toxic or caustic chemicals.

Benefits

• Medical, dental, and vision insurance.
• 401(k) Roth retirement plans.
• Flexible Spending Account (FSA).
• Paid Time Off (PTO) and paternity leave.
• Employee Rewards & Recognition program.

Schedule

• Standard Monday‑Friday work week.
• Occasional weekend overtime for large projects.