Quality Control Supervisor

Responsibilities

• Manage QC Laboratory Operations: Organize daily activities, ensuring efficient workflows and adherence to cGMP and ESHS standards.
• Safety & Compliance: Enforce safety protocols, proper documentation practices, and compliance with regulatory requirements.
• Method Development & Support: Participate in method transfers, development, troubleshooting, and procedure writing/review.
• Investigations & Audits: Write and coordinate deviation investigations, ensure audit readiness, and actively engage in audits.
• Team Supervision: Manage 10–15 direct reports across shifts, ensuring proper staffing, training, and performance reviews.
• Training & Development: Train new hires, contractors, and interns while ensuring ongoing procedural compliance for all analysts.
• Continuous Improvement: Lead initiatives to enhance processes, methods, and documentation efficiency.
• Process Oversight: Align QC operations with site priorities while managing quality, safety, and environmental processes.
• Quality & ESHS Leadership: Promote product security, enforce safety standards, report hazards, and actively participate in ESHS systems.

Requirements

• Bachelor’s degree in a scientific field preferred.
• 3–5 years of leadership experience preferred. Significant laboratory and leadership experience may substitute for degree requirement.
• Experience in GMP-regulated environments required.
• Strong knowledge of laboratory concepts, practices, and procedures.
• Experience with deviation management and investigation processes.
• Computer proficiency required (MS Word, Excel; SAP preferred).
• Strong analytical and problem-solving skills.
• Proven ability to lead teams toward common objectives.
• Excellent communication and conflict resolution skills.
• Self-directed, reliable, and capable of working with minimal supervision.
• Strong interpersonal skills with the ability to provide excellent customer service internally and externally.
• Demonstrated commitment to continuous improvement and operational excellence.