Quality Control Specialist, Intermediate

About the role

Buckland is a customer-focused company that provides a range of global trade services including Customs Brokerage, Trade Managed Solutions, Freight Forwarding, Trade Technologies, and Warehousing/Distribution Services. We strive to offer customized services and are currently seeking a Quality Control Specialist, Intermediate.

Responsibilities

• Coordinate and audit documentation on entries, as assigned
• Audit and maintain the quality and accuracy of import entries
• Handle requests for missing information and ensure all data is accurate
• Provide the highest level of customer service to clients, vendors, and service providers in acquiring the proper import documentation
• Assist in training team members as assigned
• Maintain accuracy and decision-making by ensuring all shipments are entered in accordance with the US Federal Code of Regulations
• Apply Microsoft Office skills, including Excel, Word, Teams, and Outlook
• Drive results in a fast-paced environment
• Manage a well-organized calendar to balance meetings, tasks, and future initiatives
• Address inquiries and resolve issues promptly and effectively

Qualifications

• High school diploma or equivalent
• Minimum 2 years of experience in US Customs brokerage
• Minimum 1 year of experience in quality control
• Basic knowledge of HTS classification
• Intermediate MS Office knowledge
• Valid Passport and ability/desire to travel to other offices locations in CAD/USA/MX