Quality Control Specialist - Comics

About the role

We’re looking for a Quality Control Specialist to join our Comics team to play a key role in ensuring that all collectible submissions meet CCG's unparalleled commitment to accuracy, consistency, and integrity in our Sarasota Offices.

Responsibilities

• Carry out quality assessment measures of all the products ready to be shipped
• Maintain an acceptable level of quality workmanship and productivity
• Responsible for checking outgoing submissions to ensure that they are free of defects and produced according to company specifications and guidelines
• Responsible for identifying product defects or potential issues and determining what to do to resolve the issue
• Identify defects and report when instances of poor quality occur
• Identify and document errors and measure the error rate for various stages
• Examine finalized collectibles to make sure they meet company standards after production and before they are sent back to the client
• Record inspection results by completing reports, summarizing re-works and wastes, and inputting data into a quality database
• Provide detailed reports to supervisors and managers to help them make decisions about production processes and practices
• Identify and eliminate recurring problems and provide a paper trail to aid in accountability and error reporting
• Perform inspection which includes the inspection for such defects as missing components, incorrect component value, improperly placed or misaligned components, faulty products, and deficiencies
• Train the production team on quality control measures to improve product excellence
• Propose improvements to the production process to ensure quality control standards are met
• Correspond with customers as needed
• Ensure conformance with quality standards and customer requirements
• Resolve quality-related issues adhering to deadlines
• Work cooperatively with fellow employees
• Maintain a clean, organized work area

Requirements

• Minimum one year of Quality experience working in a production environment
• A High School Diploma or Equivalent
• Able to work overtime hours when needed based on business needs and demands
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Experience with quality control techniques like Six Sigma may be an added advantage
• Good written and verbal communication skills
• Excellent time management and problem-solving skills
• Detail focused
• Ability to multi-task in a fast-paced, deadline-driven environment
• Documentation and reporting skills
• Strong customer service and organization skills

Qualifications

• High School Diploma or Equivalent

Skills

• Quality Control Experience
• Microsoft Office Proficiency
• Quality Control Techniques (Six Sigma)
• Communication Skills
• Time Management
• Problem Solving
• Attention to Detail
• Customer Service
• Organization Skills

Benefits

• Hourly rate of $19/hr.
• Full-time, M-F 8:15am – 5pm schedule
• Comprehensive benefits including Medical, Vision, and Dental Insurance
• Paid Time Off (PTO) and Paid Holidays
• 401(k) retirement plan with company match
• Career development & learning opportunities