Quality Control Specialist

Job Summary

In short, a Quality Control Specialist is responsible for monitoring and reviewing operational procedures daily. Quality Control objectives are to review and measure the adherence of business and compliance processes and procedures performed by different business units within operations such as bankruptcy, titles, and remarketing. While auditing, the specialist would also identify trends and provide detailed feedback to the business.

Responsibilities

• Ability to gather information and provide specific and detailed feedback.
• Identify trends of behavior and work to provide solutions.
• Confidently and effectively communicate to their leadership, both verbally and in writing.
• Excellent analytical abilities to grasp key points from detailed documents and reports.
• Familiarity with tools, concepts, and methodologies of different lines of business.
• Strong organizational and problem-solving skills with great attention to detail.
• Strong critical thinking skills.
• Excellent time management, organization, prioritization, and multitasking skills.
• Able to work independently and be self-motivated.
• Able to collaborate with peers.
• Enjoys the challenge of unfamiliar tasks and seeks improvement.
• Adaptable and flexible to change.

Requirements

• High School or GED required.
• Excellent oral, written communication and listening skills required.
• Strong attention to detail skills required.
• Knowledge of auto finance preferred.
• Proficiency in excel preferred.
• Knowledge of Microsoft Office.
• Must be comfortable working on site and have availability weekdays from 7am-4pm.

Qualifications

• Perks Matter
• Medical, dental, and vision insurance
• 401(K)
• Company-paid life insurance policy
• Short and long-term disability coverage
• Tuition reimbursement
• Wellness Program
• Gratitude is Green
• Game Room
• In-House Gym
• Social Events
• Paid Time Off

Benefits

• Great Place to Work Certified
• Comparably Awards: Best Company for Diversity, Best Company Culture, and Best Company Leadership
• Phoenix Business Journal Healthiest Employers