Quality Control, Reliability, and Safety (QCRS) Inspector

About the role

The Quality Control, Reliability, and Safety (QCRS) Inspector at Tessera is responsible for executing the site QC, Reliability, and Safety plan through direct field engagement, process improvement, and team collaboration. This role ensures safe, reliable, high-quality infrastructure and operations that meet or exceed contract requirements.

Responsibilities

• Primarily report to the QCRS Manager for QC and Reliability to verify full safety requirements throughout execution.
• Complete both work order (maintenance) and project (repair and construction) inspections as defined in the contract and leverage mobility – including grading, shop/client collaboration, and follow-up actions.
• Absess asset reliability (quality over time) and identify needed improvements, such as PM changes.
• Follow the PWS processes defined in the contract, including trade-based inspections, daily reports, subcontractor inspections, and other aspects.
• Inspect safety compliance, including asset/system precautions, in-house maintenance work, and subcontractor work.
• Able to perform root cause analysis. Participate in asset criticality, Reliability Centered Maintenance, and PM optimization events.
• Support shop-led Defect Elimination program. Asset condition monitoring (ACM).
• Leverage ACM capabilities such as infrared, acoustic, and vibration to both directly assess asset reliability (quality over time) and facilitate use with key shop technicians.
• Identify key asset improvements through inspections, defect elimination, and continuous improvement processes. Provide training opportunity to obtain a level 1 qualification for the infrared, acoustic, and vibration tools.
• Able to read and understand design, sketches, and maintenance/construction standards. Perform and document daily inspection results utilizing the inspection program and/or forms, as applicable.
• Solicit customer surveys during inspection of predetermined buildings and/or randomly selected completed work orders.
• Establish and maintain excellent relationships in any interactions with customers, employees, and management while performing duties.
• Work through the QCM, monitor and identify problematic trends with customer satisfaction and customer complaints, and initiate corrective action plans as required. Utilize solution-based problem-solving.
• Aid the Quality Manager in developing a wide variety of employee skills to deliver efficient, effective, and thorough quality control reports.
• Communicate professionally and courteously with customers and be efficient and timely.
• Maintain professionalism in both appearance and demeanor.
• Cross train in all areas and locations, willing to learn new contracts and tasks.
• Will be required to travel to off-site locations for job duties, as well as locations of interest to the company.
• Adhere to established QCR, Safety, ISO Processes and Standards, and verify all SOPs are meeting contractual guidelines.

Qualifications

• Three (3) years of maintenance or construction experience at a supervisor level preferred.
• Associate’s degree in building and maintenance technology preferred.
• Industry-recognized Quality Control Certification preferred.
• Acoustic, Thermography Level 1 certification preferred.
• Certified Reliability Leader (CRL) or CMPR certification required within 2 years of hire.

Requirements

• A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.
• Must be able to lift and/or move up to 45 pounds.
• May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties.
• Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required.
• Must have the perseverance to work effectively under pressure for extended periods of time.

Benefits

Tessera offers a comprehensive compensation and benefits package to eligible part-time and full-time employees, including:

• Medical, Dental, Vision
• 401(k) retirement plan
• Life & Short-Term Disability Insurance
• Flexible Spending Accounts for both medical and dependent care
• 11 paid federal holidays
• Accrual of 12 paid days of vacation at the start of employment, paid sick leave
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Verizon wireless discount
• Employee Assistance Program (EAP), and an engaging wellness program
• Public Service Loan Forgiveness eligibility for full-time employees

Pay

$36.91 - $36.91 per hour

Schedule

Full-Time, Day Shift

Contact Information

To Apply: Visit our website at www.tessera.org to complete an application. Current Employees: need to log into their Workday to apply through the Jobs Hub. Please reach out to your Recruiter if you need assistance.

Equal Opportunity Employer

Tessera is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled - Tessera participates in E-Verify