Quality Control (QC) Manager

About the Role

The Quality Control (QC) Manager ensures all installed systems, components, and assemblies meet or exceed customer specifications, project standards, and contractual requirements. This role focuses on early detection of deficiencies, continuous monitoring, and proactive resolution to minimize end-of-project punch list items. The QC Manager collaborates with the Project Manager, Superintendent, site leadership, installers, and third-party inspectors to deliver a compliant, high-quality finished product.

Responsibilities

• Quality Assurance & Compliance
  • Review, interpret, and apply customer specifications, standards, and mechanical installation (MI) drawings.
  • Verify compliance of all installed components with approved specifications, standards, and contractual requirements.
  • Assist site leadership in aligning installations with customer expectations and project documentation.
• Inspection & Auditing
  • Conduct daily and weekly quality audits, with emphasis on pre-belt readiness inspections as conveyor systems near completion.
  • Monitor installation quality for every component throughout the project.
  • Inspect components upon arrival to confirm conformity and complete required checklists.
  • Perform daily verification that:
    • Conveyor belts are properly tracked.
    • Ladder rungs have anti-skid tape applied.
    • Installation workmanship meets quality standards.
• Punch List Management
  • Generate and maintain a weekly list of quality control issues requiring corrective action.
  • Photograph all identified punch list items for documentation.
  • Develop detailed QC audit reports, including:
    • Photographic evidence.
    • Exact locations of deficiencies.
    • Clear descriptions of required corrections.
  • Create a combined punch list report consolidating:
    • Auditor’s findings.
    • QC observations.
    • Customer-identified issues.
    • Project Manager items.
  • Present and distribute punch lists to the Project Superintendent weekly.
  • Track and verify corrective actions daily, updating QC reports to reflect status.
  • Present formal weekly QC status reports to the Project Manager and project team.
• Coordination & Communication
  • Walk projects with third-party and local municipality (LM) inspectors, addressing quality concerns in real time.
  • Serve as a liaison between the field installation team, project management, and customer representatives regarding quality matters.
  • Support the Project Manager on-site to ensure quality objectives are achieved without impacting schedule or safety.
• Safety & Best Practices
  • Promote and reinforce safe work practices, recognizing safety as a shared responsibility.
  • Ensure quality inspections and corrective actions comply with job site safety requirements.
• Project Closeout
  • Ensure completion and accuracy of end-of-job quality documentation, noting that deliverables may vary by customer.
  • Drive efforts to minimize or eliminate punch list items prior to project closeout to reduce rework and delays.

Qualifications

• Minimum Qualifications:
  • High School Diploma or equivalent.
• Preferred Qualifications:
  • Associate’s degree or higher.
  • Minimum of three (3) years of relevant Quality Control experience in construction or industrial installations.

Work Expectations

• Ability and willingness to work 50 or more hours per week, as required by project demands.
• Maintain the same working hours and schedule as the installation team to ensure continuous quality oversight.
• Demonstrate flexibility and responsiveness to project schedules and deadlines.

Performance Expectations

• Actively assist project leadership in delivering a high-quality, compliant final product.
• Identify quality issues early and drive corrective action promptly.
• Reduce rework and prevent accumulation of punch list items at the end of the project.
• Maintain professional documentation, reporting accuracy, and consistent communication with all stakeholders.