Quality Control Manager - PM

Location: Portsmouth, NH

About the Role

The Quality Control (QC) Manager, PM leads QC operations and manages cross-functional projects in a manufacturing setting to ensure strict regulatory compliance. The position drives project timelines, risk management, and continuous improvement while partnering closely with multiple departments. Success requires strong leadership, technical QC expertise, and the ability to manage competing priorities.

Benefits

• Competitive salary and comprehensive benefits package
• Opportunities for career development and advancement
• Supportive and collaborative team environment
• Access to cutting-edge technology and tools
• Commitment to employee well-being and safety
• Inclusive workplace culture
• Recognition and reward for your contributions
• Access to Lonza’s full list of global benefits

Responsibilities

• Lead project planning, timeline management, and stakeholder communication while managing risks in a fast-paced environment
• Drive laboratory performance, support inspection readiness, and build team capabilities to ensure continuous improvement and compliance
• Hiring, organizing, training, and retaining energized, motivated, team-oriented staff, with emphasis on operator training, education, and advancement
• Ensure Quality Control policies or procedures are appropriate and establish and/or revise them as necessary
• Ensure regulatory and customer inspection readiness and represent the department in audits as required
• Collaborate and prioritize with QC leaders, other departments, and/or customers to create achievable work schedules and meet agreed-upon timelines
• Represent QC and Lonza in customer meetings to receive/deliver information, requests, and requirements
• Develop the technical, GMP, and leadership skills of QC personnel and perform mid-year and annual reviews of supervised QC personnel

Requirements

• Bachelor’s Degree, preferably in Microbiology, Biochemistry, or related science discipline
• 10+ years of QC industry experience in a cGMP-regulated environment
• Knowledge of regulatory/code requirements for US, European, and International standards and practices for pharmaceutical manufacturing
• Demonstrated ability to present ideas publicly to inform, educate, and positively influence others in achieving business results
• Strong team collaboration skills; active listener seeking to understand and be understood
• Able to coach and manage both experienced and inexperienced staff
• Makes quality decisions independently and with guidance from leadership
• Experience mentoring and leading direct reports
• Ability to deliver difficult messages to staff (e.g., disciplinary actions, poor performance plans)
• Maintains a positive attitude and emotional composure in a team environment

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values—Collaboration, Accountability, Excellence, Passion, and Integrity—reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table.