Quality Control Manager - Fort Hood

About the Role

The Quality Control Manager (QCM) is responsible for overall management and coordination of the contract and serves as the official point of contact for contract quality control with the Government. The QCM is authorized to commit organizational resources as necessary to fulfill the contract quality control program and must possess the skills, knowledge, and experience to manage all aspects of the contract. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key Responsibilities

• Overall management and coordination of the contract, acting as the official point of contact for contract quality control with the Government.
• Authority to commit organizational resources to meet the requirements of the contract quality control program.
• Recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer‑service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
• Estimating requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions to meet financial objectives.
• Developing quality control plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.
• Validating quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
• Maintaining and improving product quality through product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with management to develop new product and engineering designs, manufacturing, and training methods.
• Preparing quality documentation and reports by collecting, analyzing, and summarizing information and trends, including failed processes, stability studies, recalls, corrective actions, and re‑validations.
• Updating job knowledge by studying trends in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhancing department and organization reputation by accepting ownership of new and different requests and exploring opportunities to add value.
• Executing reports, inspections, and logs as required by the contract.
• Providing field information/specifications to prepare estimates for work added to or deleted from the contract.
• Performing other tasks as directed by the Director of Operations or Project Manager.
• Obtaining and maintaining required security clearance and complying with the Drug‑Free Workplace policy.
• Adhering to Operations Security standard operating procedures.
• Maintaining the Property Control Plan for management of Government Furnished Property.
• Maintaining safety and health programs that comply with EM 385‑1‑1 and applicable OSHA, DoD, Armed Forces, federal, state, and local safety, environmental, and health requirements.
• Maintaining a site‑specific Accident Prevention Plan in accordance with Appendix A, EM 385‑1‑1.

Required Skills and Experience

• Demonstrated ability to manage all aspects of a contract quality control program.
• Strong knowledge of quality management principles, hazard analysis, critical control points, and verification procedures.
• Experience in budgeting, financial variance analysis, and corrective‑action implementation.
• Proficiency in developing and validating quality processes, specifications, and documentation.
• Ability to lead, train, and discipline personnel and enforce policies and procedures.
• Familiarity with government regulations, security‑clearance requirements, and drug‑free workplace policies.
• Knowledge of safety standards such as EM 385‑1‑1, OSHA, DoD, and related environmental and health regulations.