Quality Control Manager

About the role

The Quality Control Manager performs functions directed towards successfully and efficiently meeting quality goals for customer orders. This individual is responsible for managing the quality programs and functions of the local facility in compliance with NWF standards, ensuring the quality of production and materials, and training employees on proper procedures and policies.

Responsibilities

• Identify, lead and facilitate broad‑based product quality & food safety programs and improvements to achieve superior performance against customer expectations.
• Define, lead and facilitate internal and external operational audit evaluations in the quality and food safety areas of responsibility.
• Facilitate food safety, quality, and general safety training of all factory employees.
• Provide quality & food safety leadership and input into product and process development activities; work with plant and research personnel to ensure product consistency.
• Facilitate root cause analysis and corrective actions as needed.
• Engage with customer technical personnel and other Newly Weds staff to achieve company business objectives.
• Monitor trends and emerging issues within the quality & food safety business environments to keep Newly Weds informed and on the leading edge.
• Serve in crisis management role for quality & food safety issues.
• Facilitate, monitor and manage product controls, C.O.A., allergens, rework and rejected products, and customer complaints.
• Oversee food defense and security, sanitation, pest control, micro‑testing and water quality maintenance; perform mock recalls.
• Review Quality Control or vendor deviations.
• Assist Regulatory Technical Information Systems and Research & Development with new or revised specifications for raw materials, finished goods and packaging.
• Conduct preventive control and other general food safety audits.
• Lead customer and third‑party audits, including annual GFSI‑compliant (e.g., BRC) audits.
• Serve as key quality and food safety business partner for Sales, Manufacturing, and R&D, solving production and product quality issues.
• Calibrate and maintain lab equipment such as scales, titrators, moisture analyzers, colorimeters, etc.
• Train employees on Safety Data Sheets (SDS) and hazardous communication for new chemicals/ingredients.
• Identify or provide specialized Personal Protective Equipment (PPE) as necessary.
• Create continuous improvement and Statistical Process Controls (SPC) targets/ranges.
• Travel approximately 5%–25%, including some out‑of‑state trips.
• Perform other duties or special projects as needed.

Qualifications

• Bachelor’s degree in a Life Sciences program, or 3–5 years of comparable managerial experience in the food manufacturing industry in an exempt Quality Assurance, R&D, or Technical Services role.
• Required pest control license/certification or sufficient knowledge to obtain certification.
• Experience managing Quality Control in food or edible product manufacturing, with knowledge of HACCP, GMP, NFPA/AIB, BRC audits, laboratory and sanitation programs.
• Ability to apply these principles to daily work environment.

Benefits

• Medical Insurance
• Prescription Drug Plan
• Dental/Vision Insurance
• Employee Incentive Plan
• Flexible Spending Account
• Cash Accumulation Plan – 401(k)
• Life/AD&D Insurance
• Short‑Term/Long‑Term Disability
• Vacation Plan
• Paid Holidays
• Employee Assistance Program
• Adoption Assistance Program
• Tuition Reimbursement
• Maternity/Paternity Leave
• Pet Insurance

Work Environment

This position operates in a fast‑paced industrial environment.