Quality Control Manager

Key Responsibilities

• Manage Key Performance Indicators (KPIs) to assess custodial quality and operational performance
• Conduct daily assessment inspections; review and respond to customer inspection reports and deduction issues
• Analyze deficiency patterns and build improvement strategies for managers, supervisors, and crew leaders
• Ensure compliance with contract Performance Work Statement (PWS), OSHA standards, and CMI quality standards
• Oversee the internal inspection system and performance tracking via the JAMs program
• Implement customer satisfaction programs; schedule visits with high-value customers
• Report quality issues to the Project Manager, Contract Administrator, and Director of Quality Assurance
• Maintain electronic inspection and performance records
• Respond promptly to contracting office staff, facility managers, and customers

Qualifications

• College degree or equivalent
• Minimum 5 years’ experience in quality control and management
• Knowledge of OSHA, SDS, Bloodborne Pathogens, and CMI/CIMS standards
• Experience with electronic tracking systems (MAXIMO, SAMS, TAMS, JAMS)
• Valid driver’s license (held for 3+ years); acceptable driving record required
• Candidates with disabilities preferred

Physical Requirements

• Ability to stand, walk, climb stairs, reach, bend, kneel, and stoop
• Ability to lift, carry, and push up to 50 lbs.
• Ability to work in dusty or adverse weather conditions

Pay

Set Hourly Pay Rate: $29.05 USD

Schedule

Shift: 7:30am to 4:00pm Monday to Friday

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Company Match
• Transportation Subsidy
• Employee Recognition Programs
• Referral Bonus opportunities

What's in it for you?

And More!

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.