Quality Control Manager

Company Overview

Balfour Beatty US is an industry‑leading provider of general contracting, at‑risk construction management and design‑build services for public and private sector clients across the nation. The company performs heavy civil and vertical construction, building structures and infrastructure that support how people live, work, learn and play. Balfour Beatty emphasizes innovation, lean practices, and a “Zero Harm®” safety philosophy, and is consistently ranked among the nation’s largest building contractors by Engineering News‑Record.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Health Savings Account
• 401(k) with company match
• Paid time off
• Tuition Assistance
• Employee Referral Bonus
• Additional benefits offered

Position Summary

The Quality Control Manager (QCM) supports the Director of Quality Control in managing, developing, applying, and continuously improving Balfour Beatty’s quality management systems. The role ensures the highest product quality, strict compliance with Standard Operating Procedures, and superior customer satisfaction while collaborating closely with the project management team to enhance construction effectiveness, consistency, and efficiency.

Essential Functions

• Oversee and support the application of Balfour Beatty’s Standard Operating Procedures at the project level.
• Manage and implement the project‑specific Quality Control Plan.
• Provide input and advice to the project management team, Director of Quality Control, and subcontractors on quality control activities.
• Advise the project management team on issues and trends that may impact product quality and customer satisfaction.
• Support continuous‑improvement programs that measure performance, address deficiencies, and prevent recurrence of problems.
• Maintain feedback mechanisms to communicate quality‑related information among project team members.
• Review and approve subcontractor quality‑assurance plans.
• Participate in project reviews to assess the effectiveness of SOPs and subcontractor processes, identifying improvement opportunities.
• Analyze issues, determine root causes, develop and implement corrective and preventive actions, and assess performance against goals.
• Assist the project management team in meeting project budget goals.
• Manage close‑out processes to resolve all quality‑related issues and capture lessons learned for future projects.
• Build effective relationships with customers, design teams, subcontractors, suppliers, and user groups to exceed expectations.
• Participate in industry, client, and community relations to enhance the company’s image.
• Promote the company creed, communicate vision and purpose, serve as a role model, and support professional behavior.
• Participate in operations training programs and commit to the development of project staff and personal growth.
• Perform other related duties as needed.

Working Conditions

The majority of work is performed on job sites, typically in an office trailer or existing structure. Employees must wear appropriate personal protective equipment as required by safety policies and weather conditions. Relocation to other project locations may be required as needed.

Education, Experience, and Knowledge

• B.S. in Construction Management, Engineering, Business, or a related field (preferred).
• 7+ years of relevant experience (experience requirements may vary with project size and complexity).
• Strong presentation, verbal, and written communication skills.
• Commitment to quality, with the ability to evaluate processes, incorporate customer input, and exceed expectations.
• Proficiency with personal computers and Microsoft Office applications (Word, Excel, Outlook, etc.).
• Ability to use P6 scheduling software is a plus.

Pay

Salary range: $120,000 – $135,000 per year. Actual compensation will be based on factors such as education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and other relevant considerations.